New Landing › How can we help? › Atelier › I give up

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    Posted in: Atelier
  • September 9, 2015 at 6:02 pm #211802
    peter4576
    Member
    Post count: 168

    Hi there. I give up. I have tried everything. Disabled/ enabled plug-ins. I have setup 2 different sites/ test versions but was never able to get my sites online.

    No matter what I try, I just cannot get the images to display right, and there are so many conflicts I believe, that it screws up. I have tried and disable Productfilter, but sometimes it works, sometimes it doesnt.

    I really have no clue. Please help me out here, and I will try and give it one last chance.

    I have setup so many WooCommerce shops and WP sites, but have never experienced these problems before…

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    September 9, 2015 at 6:54 pm #211813
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    To resolve the issues in those two screenshots, you just need to add featured images to your products. You have done this for some, but not all and this is why the layout is partially working.

    Please do this for all products.

    Thanks,
    David.

    September 9, 2015 at 7:41 pm #211827
    peter4576
    Member
    Post count: 168

    Hi there.

    But… First of all not all my products have images yet. Secondly, it behaves differently each and every time? Sometimes it loads all images on top of eachother. Sometimes overlays and so on and so on. It never behaves the same…

    Why dont you have a default “coming soon” image?

    September 9, 2015 at 7:50 pm #211829
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Your products need a featured image, you will need to set this for each product.

    When this is done each product div will have a width and height that the isotope JS will use to layout the page correctly, without these measurements the JS cannot correctly layout the products.

    A fallback image is a good idea, one that we maybe able to add in for the future. I’ll run this past our developer.

    Cheers,
    David.

    September 9, 2015 at 8:04 pm #211830
    peter4576
    Member
    Post count: 168

    Also just found this one… must be easy to implement in theme settings!

    Adding a Branded Image as the Default Fallback

    Often when creating a custom site for a client, they may have posts that has absolutely no image. So it is always smart for designers to create a branded image that is displayed for posts that has no thumbnail specified. The philosophy of this idea is similar to having a customized gravatar in WordPress. All you really have to do is open the theme file where you are going to display the post thumbnail, this can be (home.php, single.php, loop.php, index.php, archive.php, etc). Then simply paste the following code within the post loop.
    1
    <?php if ( has_post_thumbnail() ) {
    2
    the_post_thumbnail();
    3
    } else { ?>
    4
    /images/default-image.jpg” alt=”<?php the_title(); ?>” />
    5
    <?php } ?>
    Explanation: The code checks if the post has a specified thumbnail, and if there is, then it will display the post thumbnail. If there is no post thumbnail specified, then it will display ‘default-image.jpg’ image from your theme’s images folder.
    This is the very basic example. You can obviously expand on it with thumbnail sizes, class and much more.

    September 9, 2015 at 8:20 pm #211831
    peter4576
    Member
    Post count: 168

    I removed the products with no images. But I set columns to 3 (still its 4) and the default image-size is something I have never set…

    So I still dont get it 🙁

    Also I have 2 x price on the products..?

    September 10, 2015 at 9:09 am #211903
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    Placeholders work on all types apart from Multi-Masonry as of the most recent update, but I have added placeholders for that display type too in the next update.

    The double price is an issue in the latest update (when product is on sale). Add this css to resolve:

    .product .cart-overlay .shop-actions .price del {
	display: none!important;
}

    Your link is showing a 404, can you provide a new link? There aren’t any theme issues here as far as I’m aware, just maybe something you aren’t used to in terms of setup. We don’t do anything that is not default WooCommerce setup, apart from provide extra display options and features, although nothing that is required beyond the default shop setup, unless you want to change things.

    – Ed

    September 14, 2015 at 4:41 pm #212862
    peter4576
    Member
    Post count: 168

    Hi there.

    Did you try and log into my site? Could you help me figure out why the number of product-columns + size dont do what I set it to in the backend?

    Thanks
    Peter

    September 15, 2015 at 12:44 pm #213141
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Peter,

    Looks like your shop page is not responding to the WooCOmmerce theme option settings.

    – Can you disable all plugins, leaving only Swift Framework and WooCommerce active?

    Thanks,
    David.

    September 15, 2015 at 1:43 pm #213157
    peter4576
    Member
    Post count: 168

    Hi David

    As with the other errors I got, the errors remained the same upon deactivating the different plug-ins.

    Ill try again. But please feel free to try and test yourself also.

    BUT – I have a customer meeting tomorrow, and that is why I really hoped that I would have been able to show something that was actually working 🙁

    So I would be very very happy if we could have found some solution before tomorrow, as I will be screwed otherwise :0S

    Thanks

    Peter

    September 15, 2015 at 1:56 pm #213163
    peter4576
    Member
    Post count: 168

    Nope – just tested! Exact same issue…

    September 15, 2015 at 1:58 pm #213166
    peter4576
    Member
    Post count: 168

    PS – Still 4 columns though set to 3. Still wrong size images. Still 2 x price 🙁

    September 15, 2015 at 2:10 pm #213169
    David Martin – Support
    Moderator
    Post count: 20834

    Can you privately add your FTP details here? I need to take a closer look at your wp-config and core files.

    Have you edited any core files on the parent theme?

    – David.

    September 15, 2015 at 3:05 pm #213190
    peter4576
    Member
    Post count: 168

    Hi again

    No core has been changed. However, I will make a copy of the site and copy it onto my new server running Cpanel so I can create an account for you…

    Thanks

    Peter

    September 15, 2015 at 7:22 pm #213325
    peter4576
    Member
    Post count: 168
    This reply has been marked as private.
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