New Landing › How can we help? › Atelier › Pitcure getting cut (Best sellers)

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    Posted in: Atelier
  • September 8, 2015 at 12:06 pm #211257
    Adore
    Member
    Post count: 61

    As you can see on the Adore website the images get cut in the best seller function from the page builder we put in on the frontpage.

    See image below.

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    September 9, 2015 at 12:56 pm #211678
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Your origional images are that actual height: http://adore.no/wp-content/uploads/2014/12/748-Clinique-Even-Better-Eyes-10-ml–400×320.jpg

    – Can you add the original image to this thread that you uploaded before WordPress cropped it?

    Thanks,
    David.

    October 19, 2015 at 11:49 am #221511
    Adore
    Member
    Post count: 61

    Hi

    Sorry for my late response, here is the original image – http://adore.no/wp-content/uploads/2014/12/742-Lancôme-Juicy-Tubes-Cerise-1.jpg

    October 19, 2015 at 12:39 pm #221553
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    What do you have set for your woocommerce image settings?

    – Kyle

    October 19, 2015 at 12:47 pm #221555
    Adore
    Member
    Post count: 61

    Thanks for quick response.

    See attachment

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    October 19, 2015 at 12:55 pm #221559
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Check now, you had multisize masonry enabled which has set sizes

    – Kyle

    October 19, 2015 at 1:04 pm #221561
    Adore
    Member
    Post count: 61

    We want it too look like the masonry.

    Onto another “problem”.

    As you can see with the frontpage now under “Bestselgere” (Bestsellers). There products are uneven.

    See attachment for example.

    This problem is on all category and pages.

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    October 19, 2015 at 1:33 pm #221575
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    That image must not be as big as the settings you have set in woocommerce therefore it’s not being resized

    – Kyle

    October 19, 2015 at 1:36 pm #221576
    Adore
    Member
    Post count: 61

    Huh? The image must be precise dimensions as in the woocommerce image settings?

    October 19, 2015 at 1:41 pm #221581
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    The image has to be bigger for it to be resized, if it’s smaller than the settings, woocommerce will not resize the image

    – Kyle

    October 19, 2015 at 1:48 pm #221582
    Adore
    Member
    Post count: 61

    The images we put in, is bigger.

    See original image
    – http://adore.no/wp-content/uploads/2014/12/742-Lancôme-Juicy-Tubes-Cerise-1.jpg

    October 19, 2015 at 2:32 pm #221607
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    You need hard crop enabled

    – Kyle

    October 19, 2015 at 3:21 pm #221630
    Adore
    Member
    Post count: 61

    Hard crop is enabled.

    I also just ran the rebuild thumbnails plugin too see if that worked. Still didn’t work.

    Suggestions?

    October 20, 2015 at 8:17 am #221788
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    I see you’ve changed it back to masonry? These have set sizes

    – Kyle

    October 20, 2015 at 10:26 am #221826
    Adore
    Member
    Post count: 61

    Hmm. Okey.

    Create own topic for product item line.

    Thanks Kyle.

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