New Landing › How can we help? › Atelier › No hard crop please

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    Posted in: Atelier
  • September 3, 2015 at 3:32 pm #210180
    ibt
    Member
    Post count: 29

    Is there a way I can avoid hard cropping of the product images on the shop pages?

    September 3, 2015 at 4:01 pm #210188
    David Martin – Support
    Moderator
    Post count: 20834

    Sure, WooCommerce => Settings => Products => Display => Product Images. Uncheck the “Hard Crop” setting.

    Once this is done, you must rebuild your images, please use this plugin: https://wordpress.org/plugins/ajax-thumbnail-rebuild/

    Thanks.

    September 3, 2015 at 9:32 pm #210264
    ibt
    Member
    Post count: 29

    It is better, but the images are still cropped

    September 3, 2015 at 10:28 pm #210279
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    If you view the image URL directly, do you see it cropped? If so, this is how WooCommerce is outputting it, and you’ll likely need to change your settings or regenerate again – we don’t control this.

    – Ed

    September 4, 2015 at 3:40 pm #210488
    ibt
    Member
    Post count: 29

    The problem is partly solved. Now it only ocurs on the Multi Masonry Shop page.

    September 7, 2015 at 10:12 am #210802
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    What are the original image dimensions you are uploading, what Multi Masonry sizes are you experiencing issues with?

    – David.

    September 10, 2015 at 1:18 pm #211997
    ibt
    Member
    Post count: 29

    As we are selling Fine Art Photography it is several different sizes.

    September 11, 2015 at 12:49 pm #212297
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    1) Can you supply us with the original images you are trying to use?

    2) Do you have a live link?

    – When using multi masonry, these are the images sizes that the theme will try to dynamically generate from your uploaded picture, this can only happen if the image is big enough.

    Large
    $thumb_width = 800;
    $thumb_height = 650;

    Tall
    $thumb_width = 400;
    $thumb_height = 800;

    Standard
    $thumb_width = 400;
    $thumb_height = 320;

    Thanks,
    David.

    September 11, 2015 at 5:41 pm #212403
    ibt
    Member
    Post count: 29

    We don’t have any standard size for images, but they are all larger than the image sizes you mention. The main reason we decided to upgrade from Neighborhood to Atelier was the prospect to use a real masonry layout in the shop, like we have on the old cover at artibs.com. This is made with the Media Grid plugin. Unfortunately this plugin dosn’t work in Atelier.
    I cannot give you a live link as the site is still running in testmode on my localhost.

    September 14, 2015 at 12:58 pm #212704
    David Martin – Support
    Moderator
    Post count: 20834

    Hey,

    Any chance you can create a zip file of some of the images and provide us a link to these?

    We can test them out and help you further.

    – David.

    September 17, 2015 at 8:08 pm #214354
    ibt
    Member
    Post count: 29

    Will Dropbox do?

    September 18, 2015 at 10:25 am #214422
    David Martin – Support
    Moderator
    Post count: 20834

    Sure, that would be great. Send us the link.

    -David.

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