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    Posted in: Atelier
  • September 1, 2015 at 4:13 pm #209304
    GTS75
    Member
    Post count: 240

    I was trying to add a Facebook conversion pixel to my Checkout page when I noticed this message. (Please see attached screenshot).

    Not sure if this helps… but I reached out to WooThemes support about another issue on my checkout page and this is the info they gave me:

    Thank you for contacting WooCommerce Support! I’m happy to help you with this. You are correct in that there is supposed to be a text input field under Use a gift card or coupon code, so there’s a problem with your Checkout page. It should look something like this:

    (http://cld.wthms.co/YJoU/40eXwQ4N)

    This could be due to your theme having outdated template overrides:

    atelier/woocommerce/checkout/form-checkout.php
    atelier/woocommerce/checkout/payment.php

    Please try switching to the Twenty Fourteen/Fifteen theme to see if the issue persists. If so, then we can rule out an issue with the theme. If it does work with a default theme, please contact your theme developer and have them update the theme’s template overrides, or move them out of your theme directory to use the standard WooCommerce templates.

    If you’re worried about affecting the live site, you can copy over the site to a development environment.

    Duplicator – WordPress Migration Plugin

    Lots of jargin in there for me. Any chance you can sum up what needs to be done?

    Thanks in advance.

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    September 2, 2015 at 9:01 am #209524
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    You need to update Swift Framework to version 1.61

    – Kyle

    September 2, 2015 at 12:57 pm #209689
    GTS75
    Member
    Post count: 240

    I’m not seeing any options for updating it to a new version. It currently says 1.60 though, but doesn’t show an available update.

    September 2, 2015 at 1:48 pm #209718
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Go to Plugins and check if it is highlighted red, if it is you can check the box then at the top click update on the ‘bulk actions’ dropdown

    – Kyle

    September 2, 2015 at 2:43 pm #209751
    GTS75
    Member
    Post count: 240

    thanks

    September 2, 2015 at 2:44 pm #209754
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem

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