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  Posted in: Joyn
• September 1, 2015 at 1:12 pm #209185
  UTadmin

  Member

  Post count: 10

  Hi,

  I tried disabling plugins but this problem is persisting… any idea what is going wrong?

  September 1, 2015 at 2:14 pm #209224
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please check the server error log to know the detail of this issue. Let me know also this detail.
  Thanks
  Mohammad

  September 1, 2015 at 2:21 pm #209232
  UTadmin

  Member

  Post count: 10

  This reply has been marked as private.
  September 1, 2015 at 3:04 pm #209246
  UTadmin

  Member

  Post count: 10

  This reply has been marked as private.
  September 1, 2015 at 3:46 pm #209284
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  I really apologize about my last reply. Please provide me FTP login detail. Your hosting provider will give to you FTP detail.
  Thanks
  Mohammad

  September 1, 2015 at 4:37 pm #209313
  UTadmin

  Member

  Post count: 10

  This reply has been marked as private.
  September 2, 2015 at 1:24 pm #209705
  David Martin – Support

  Moderator

  Post count: 20834

  Hi,

  What is the password to get past this: http://urbanthinkscape.com/?password-protected=login (Pre WP admin)

  Can you ensure your theme is up to date and all plugins are also updated?

  Cheers,
  David.

  September 2, 2015 at 1:29 pm #209707
  UTadmin

  Member

  Post count: 10

  This reply has been marked as private.
  September 2, 2015 at 1:38 pm #209711
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please provide me GoDaddy Control Panel login to inspect the issue easily.
  Thanks
  Mohammad

  September 2, 2015 at 1:44 pm #209713
  UTadmin

  Member

  Post count: 10

  This reply has been marked as private.
  September 2, 2015 at 3:10 pm #209779
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Now theme options are saving without any problem. I see that you are using also Visual page Composer that is cause to break the Swift Page Builder.
  Thanks
  Mohammad

  September 2, 2015 at 3:18 pm #209793
  UTadmin

  Member

  Post count: 10

  This reply has been marked as private.
  September 2, 2015 at 3:29 pm #209811
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Which one option have you tried to save?
  Thanks
  Mohammad

  September 2, 2015 at 3:33 pm #209815
  UTadmin

  Member

  Post count: 10

  This reply has been marked as private.
  September 3, 2015 at 7:02 am #209992
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Its working perfect. I have inserted this code and updated perfectly.

  .shakeel{
      display:none !important;
    }

  Thanks
  Mohammad

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  Posted in: Joyn