New Landing › How can we help? › Themeforest Theme Support › Dante › Fancy Heading Background Image gone!!!

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    Posted in: Dante
  • September 1, 2015 at 8:58 am #209027
    BallouHosting
    Member
    Post count: 94

    Hi.
    We just noticed that Fancy Heading Background Image are lost since the upgrade.
    Please advice.

    Best regards
    Fredrik Hallgren

    September 1, 2015 at 8:59 am #209028
    BallouHosting
    Member
    Post count: 94
    This reply has been marked as private.
    September 2, 2015 at 8:04 am #209470
    BallouHosting
    Member
    Post count: 94

    Can someone please give us a minute?

    Kind regards
    Fredrik

    September 2, 2015 at 10:28 am #209588
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me wordpress admin login detail to check and resolve the issue.
    Thanks
    Mohammad

    September 2, 2015 at 10:32 am #209593
    BallouHosting
    Member
    Post count: 94
    This reply has been marked as private.
    September 2, 2015 at 11:02 am #209610
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me correct admin login detail.
    Thanks
    Mohammad

    September 2, 2015 at 11:04 am #209611
    BallouHosting
    Member
    Post count: 94
    This reply has been marked as private.
    September 2, 2015 at 11:56 am #209650
    BallouHosting
    Member
    Post count: 94

    Hi again.
    Is there a place where we can download older versions of Dante?

    Kind regards
    Fredrik Hallgren

    September 2, 2015 at 12:00 pm #209652
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    We dont have this issue at our side.You customized the theme through child theme. Please activate the parent theme.
    Thanks
    Mohammad

    September 2, 2015 at 12:14 pm #209661
    BallouHosting
    Member
    Post count: 94
    This reply has been marked as private.
    September 2, 2015 at 12:38 pm #209674
    BallouHosting
    Member
    Post count: 94
    This reply has been marked as private.
    September 2, 2015 at 1:13 pm #209698
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Its ok. I am glad that you managed to resolve the issue.
    Thanks
    Mohammad

    September 2, 2015 at 1:33 pm #209710
    BallouHosting
    Member
    Post count: 94
    This reply has been marked as private.
    September 2, 2015 at 1:51 pm #209720
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Any update of parent theme will not break the child theme. You customized the theme so you know better.
    Thanks
    Mohammad

    September 2, 2015 at 2:03 pm #209725
    BallouHosting
    Member
    Post count: 94

    Thanks again.
    What I can see you removed the “reLayout” from functions.js and jquery.isotope.min.js for example.
    When did this happen? I think that our problem showed at the same time.

    That is why I’m asking if it is possible to download an older version of Dante.

    Kind regards
    Fredrik Hallgren

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