Viewing 4 posts - 1 through 4 (of 4 total)
  • #208850
    anne
    Member
    Post count: 10

    Hello,

    I have a problem, since i update the new theme version Neighborhood, revslider disapears….
    when i re-install hisin install plugin, the download say ” An error occurred while installing Revolution Slider: the destination file exist , /home/tropicalb/www/wp-content/plugins/revslider/.

    Ok but , the plugin stay inactive.. i don’t understand why and how it is possible to reactive this , because my home page is empty now, all disapear… my revslider, my thumbnails products …

    thank you for you return ,

    and excuse my english ,

    Anne

    #208866
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please go to plugins directory /home/tropicalb/www/wp-content/plugins/ through FTP Software. Now rename revslider directory and try to upload the revolution slider plugin again.
    Thanks
    Mohammad

    #208872
    anne
    Member
    Post count: 10

    thank you Mohammad it is a success !

    #208882
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You most welcome.
    Thanks
    Mohammad

Viewing 4 posts - 1 through 4 (of 4 total)

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