New Landing How can we help? Themeforest Theme Support Flexform Problems With Sidebars

Viewing 5 posts - 1 through 5 (of 5 total)
  • Posted in: Flexform
  • #20849
    duncansbx
    Member
    Post count: 2

    Hi there – we’re using flexform here – dominionmortgagepros.ca

    We’re having sidebar issues. The only way we can get a page built without a sidebar is to re-build the new page entirely. When we try to edit the sidebar section on a existing page and set it to “no sidebar” and click save, it never sticks, and the default one set up in the Theme settings applies.

    Please help.

    #20855
    duncansbx
    Member
    Post count: 2

    Also – the boxed theme option won’t stick.

    #20970
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi!

    This does not happen on our installations, so if you need help with a specific problem on your website, I would always need to see your site live please.
    Could you tell me your website URL please? You can do so by typing it into a reply.
    If you want to send a private reply that only you and the admins can see it, please scroll down and enable the checkbox to do so.

    Also, we might need to check the backend of your website, so to speed things up, could you let me know your login details please?

    Thanks and cheers!

    #20997
    duncansbx
    Member
    Post count: 2
    This reply has been marked as private.
    #21151
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi!

    Sorry I missed the website URL in your first post :/
    So the sidebar issue has been fixed by creating a new hompeage?
    And yep, you’re definitely in boxed mode.

    Do you need anything else?
    All the best

Viewing 5 posts - 1 through 5 (of 5 total)

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