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  Posted in: Atelier
• August 25, 2015 at 1:03 pm #207221
  elephant2009

  Member

  Post count: 14

  Hi I’d appreciate it if you could answer the following questions regarding the shopping cart.

  1. How do I get the cart to work as when I click on view cart and proceed to checkout it just remain on the product page.

  2. Another issue I’ve noticed it takes ages for images to load on the view cart icon at the top when you hover over, when you hover over, the shopping cart popup opens and it tells me what’s in the cart but often this images never load and just show the spinning loading gif. http://grab.by/JPGu Just for reference I’ve got Add to cart ajax disabled in theme settings woocommerce products options.

  3. So I opened my cart page manually via view page (backend of wordpress in pages) and the items show up here but click on proceed to checkout button and it goes nowhere just reloads the cart page.

  Cheers
  Phil

  August 26, 2015 at 10:53 am #207577
  David Martin – Support

  Moderator

  Post count: 20834

  Hi Phil,

  Please add your WP URL and your login details.

  1) Is the theme and all plugins updated?
  2) Are there out dated WooCommerce files?
  3) Have you set your WooCommerce settings, particularly the checkout pages? http://docs.woothemes.com/document/configuring-woocommerce-settings/

  Thanks,
  David.

  August 27, 2015 at 9:20 am #208006
  elephant2009

  Member

  Post count: 14

  This reply has been marked as private.
  August 27, 2015 at 1:10 pm #208122
  David Martin – Support

  Moderator

  Post count: 20834

  Hi Phil,

  Yes I see that, I am concerned that this could be caused by the plugin ‘BulletProof Security’. That plugin looks to have modified your .htaccess file.

  Could we start by deactivating that plugin?

  If that does not work, please deactivate all plugins apart from Swift Framework / WooCommerce.

  Thanks,
  David.

  August 27, 2015 at 1:34 pm #208134
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  Regarding this issue in the image below, it’s caused by the Lazy load plugin that changes the behaviour of the images.
  https://www.dropbox.com/s/0l9cx5yae5h7joj/Screenshot%202015-08-27%2013.16.29.png?dl=0

  -Rui

  August 27, 2015 at 1:50 pm #208141
  elephant2009

  Member

  Post count: 14

  Lol yeah I just found out that after disabling all like suggested and you are right its the lazy load plugin the offender, I’ve fixed it now thanks guys with disabling some of the settings and it now works.

  Cheers for the assistance and the awesome theme, best theme I’ve ever worked with, fact.

  Phil

  August 27, 2015 at 1:57 pm #208143
  David Martin – Support

  Moderator

  Post count: 20834

  Hi Phil,

  Glad you got got it sorted, thanks Rui!

  – David.

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  Posted in: Atelier