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  Posted in: Neighborhood
• August 23, 2015 at 10:17 am #206480
  brs-13

  Member

  Post count: 19

  Hello great support, sorry for my bad english
  After several days of trying, I write here to find a solution ..
  After updating wp 4.3, the theme to 3.13 and all plugins, I have a conflict with NextGen gallery.
  If activated the plugin, some parts of the theme are broken, I never had any problems before you upgrade.

  Conflicts are in: shortcode of product and portfolio missing in frontend ounce white space and single product lacking all images.

  I have always worked with nextgen in this site without problems.
  Do you have any idea what may depend?

  I have provided admin access to try, please turn off nextgen plugin after trying, otherwise the site is broken.

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  August 24, 2015 at 6:39 am #206560
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  I need your FTP login detail to check and resolve the issue.
  Thanks
  Mohammad

  August 24, 2015 at 8:42 am #206599
  brs-13

  Member

  Post count: 19

  This reply has been marked as private.
  August 24, 2015 at 11:35 am #206683
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Which issues come after activating nextgen plugin? Please list the issue here.
  Thanks
  Mohammad

  August 24, 2015 at 12:07 pm #206700
  brs-13

  Member

  Post count: 19

  Hi
  if activated look the home page missing shortcode of product and portfolio, with big empty space
  and
  in singles products miss all images

  I also disable all plugins but the problem present only with nextgen

  August 25, 2015 at 2:20 am #206995
  brs-13

  Member

  Post count: 19

  Hi
  i opted to delete nextgen and switch to another gallery method

  August 25, 2015 at 4:57 am #207000
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Its ok 🙂 .
  Thanks
  Mohammad

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  Posted in: Neighborhood