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  Posted in: Flexform
• August 21, 2015 at 5:37 pm #206338
  hillcapital

  Member

  Post count: 74

  When I click Swift Page Builder for pages, it no longer switches and just stays on the classic editor. This doesn’t happen on another site of mine that uses the same theme. If anyone can help, that would be great.

  August 21, 2015 at 5:38 pm #206339
  hillcapital

  Member

  Post count: 74

  This reply has been marked as private.
  August 23, 2015 at 3:00 pm #206505
  flashden422

  Member

  Post count: 66

  This started happening for me just today as well.

  I switched over to text editor and can clicking the “Swift Page Builder” at the top of the page button no longer works.

  So now I can only edit the entire site in text mode.

  Just made two upgrades to the site to:

  PinPoint Version 1.66
  Wordpress 4.3

  So it started happening with one of these above. Was working fine before with no issues at all.

  PLEASE HELP!!

  Thanks!

  Attachments:

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  August 24, 2015 at 4:58 am #206544
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  It seems any plugin issue so please deactivate all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

  Thanks 🙂
  With Best Regards
  Mohammad

  Thanks
  Mohammad

  August 24, 2015 at 10:06 am #206636
  InnoE

  Member

  Post count: 12

  Hi,

  Happened to me as well, after upgrading to WordPress 4.3.

  August 24, 2015 at 10:42 am #206659
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please insert given below code at wp-config.php file at wordpress root installtion directory.

  define('CONCATENATE_SCRIPTS', false );
  define('SCRIPT_DEBUG', true);

  Thanks
  Mohammad

  August 24, 2015 at 2:28 pm #206773
  flashden422

  Member

  Post count: 66

  Mohammad,

  Thanks. I found a temporary solution that worked for me. At the top of the text editor there are 2 tabs (Visual & Text) switch from Text to Visual > AND THEN click “Swift Page Builder.”

  It’s been working for me so far. However in the past I don’t remember having to do this, so maybe this small glitch can be fixed in the next update?

  Thanks.

  August 24, 2015 at 2:54 pm #206793
  InnoE

  Member

  Post count: 12

  Thanks flashden422, that is working for me as well!

  August 24, 2015 at 2:55 pm #206795
  flashden422

  Member

  Post count: 66

  Good! Glad to be a help. Maybe it will help others too.

  August 24, 2015 at 4:47 pm #206870
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  That’s an issue that we fixed and will send in the next updates.

  Can you guys try to replace this line inside page-builder.js

  if ( switchEditors != undefined ) switchEditors.switchto( $( '#content-tmce' ).get( 0 ) );

  to this one

  if ( switchEditors != undefined ) $( '#content-tmce' ).get( 0 ).click();

  Clear the cache after this. Let us know if it worked.

  -Rui

  August 24, 2015 at 7:03 pm #206917
  hillcapital

  Member

  Post count: 74

  Hi Rui,

  Where do I find page-builder.js?

  Thanks

  August 24, 2015 at 7:21 pm #206926
  hillcapital

  Member

  Post count: 74

  Also, when updating the theme, will we need to update both parent and child theme or just parent theme? If both are needed to update, will we lose custom css and coding that were done on the child theme?

  August 24, 2015 at 7:37 pm #206931
  hillcapital

  Member

  Post count: 74

  Fleshden422’s solution worked well.

  August 24, 2015 at 9:35 pm #206950
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Ok great 🙂

  August 25, 2015 at 10:53 am #207119
  Eugise

  Member

  Post count: 4

  Hello,

  I have the same problem.

  Flashden422 trick works well. Thank you.

  But I still fails the visual mode and sometimes shows nothing.

  I can`n find the file page-builder.js. I also look for the string “if (switchEditors! = Undefined)” nor the meeting in any file.

  Where it is, please?

  Thank you very much for the attention

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  Posted in: Flexform