New Landing How can we help? Atelier Swift Page Builder not working

Viewing 9 posts - 1 through 9 (of 9 total)
  • Posted in: Atelier
  • #206266
    Enrico
    Member
    Post count: 37

    Hello, I am unable to edit my pages through the swift page bulder. It all gets frozen as soon as I try to edit an element on the page.
    Many thanks for your help. I attach img of frozen page.

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    #206270
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Have you tried deactivating your plugins?

    – Kyle

    #206271
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Can you try after you disable all plugins apart from the Swift Framework?

    Thanks.

    #206272
    Enrico
    Member
    Post count: 37

    I’ll try that now – will get back to you asap.

    #206273
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem

    #206275
    Enrico
    Member
    Post count: 37

    Hello Kyle, It’s working now, but how can I know which one is interfering? Thanx

    #206277
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Activate them one by one until it breaks

    – Kyle

    #206292
    Enrico
    Member
    Post count: 37

    Hi Kyle – I found the plugin that is clashing with swift page bulder is called ‘Iubenda’ and it’s used to manage cookies on the website. Will have to find another one now, compatiple with swiftwork, right?
    I’ve lost the gallery on the home page but will create it again…
    Thank you, SF

    #206297
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok no problem

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