New Landing How can we help? Themeforest Theme Support Dante Swift Page Builder doesn't work after update – button does nothing

Viewing 15 posts - 1 through 15 (of 27 total)
  • Posted in: Dante
  • #205704
    artcrafted
    Member
    Post count: 40

    Hello,

    my Swift Page Builder doesn’t work. It stopped working after updating from 2.82 to the latest update. Interesting thing is that pages initially were shown in Page Builder, but once I changed to Classic Editor, now all pages are in Classic Mode and pressing Swift Page Builder blue button does nothing. I have turned off all the plugins – didn’t work – I have installed Swift Framework Plugin – still nothing. Please do not turn off any plugins – this doesn’t help.

    Please check it out. Thank you.

    #205709
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    It’s working fine to me.
    https://www.dropbox.com/s/mtt0r27m7xzieju/Screenshot%202015-08-20%2011.14.55.png?dl=0

    Probably is only the cache of your browser, clear the cache and try again or in a different browser.

    -Rui

    #205944
    WBronson
    Member
    Post count: 26

    It’s not working for me either

    #205946
    WBronson
    Member
    Post count: 26

    Ok here’s something weird. It wasnt working so I cleared cache and closed firefox completely.
    I opened it up again and logged into the site and it still didn’t work.
    I noticed that the new post url didn’t have a # on the end, but the pagebuilder link did.
    So I manually changed the url to add a # and hit enter.
    Nothing different, except now when I press the swift page builder button, it works like normal.
    For what that’s worth…

    #206131
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    That’s odd, glad you managed to sort it

    – Kyle

    #206138
    timiadmin
    Member
    Post count: 12

    Hi,

    I am experiencing the same problem too with the Swift Page Builder button not doing anything when clicked and the page just showing as raw text. This has only happened in the last hour. I’m using safari and I have cleared my cache several times and logged in and out a few times and it still doesn’t work. I downloaded the latest swift framework plugin and activated it (I didn’t have it installed before) and it still doesn’t work. I also tried adding # to the end of my URLs as suggested above and still nothing.

    Everything was working fine this morning. I didn’t update any plugins and was only working on putting text fields in the footer when it stopped working?

    Any ideas as I have a deadline to get this site completed

    #206139
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Have you tried deactivating your plugins?

    – Kyle

    #206140
    timiadmin
    Member
    Post count: 12

    I initially only deactivated the woo commerce ones but have now deactivated them all. Then cleared my cache again and still not working. I also tried logging in, in another browser (chrome) and it doesn’t work in there either?

    #206141
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok can you please provide me with a login so I can investigate

    – Kyle

    #206143
    timiadmin
    Member
    Post count: 12
    This reply has been marked as private.
    #206146
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Will forward this to the developer for you

    – Kyle

    #206147
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    For Ed’s info: http://d.pr/i/14Gb2/19xCCxwz

    #206409
    weirdeetz
    Member
    Post count: 1

    Just get the same problem here. Switchto is not a function. Waiting for the solution asap

    #206421
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Thanks, this has been passed on and will be updated asap. We will update you here.

    – David.

    #206463
    ninesolutions
    Member
    Post count: 192

    Hi, my swiftpage builder button is not working too, is there any resolution for it?

Viewing 15 posts - 1 through 15 (of 27 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register