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  Posted in: Cardinal
• August 14, 2015 at 1:25 am #203911
  akimad

  Member

  Post count: 57

  Hi,

  I’m using the SPB Element “Gallery”. But on the page, the gallery is present but not displaying images.

  Seeing the Code Inspector, I think that the problem is in the “ul.slides” element inside the “div.flex-viewport” container. The ul have a css “transform” property, but normally there is the li which do have this property no?

  But at the end, my problem is that my Galleries aren’t working..

  Thank you for your help.

  August 14, 2015 at 12:51 pm #204076
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Hi

  Can you try deactivating your plugins to see if that fixes it

  – Kyle

  August 14, 2015 at 7:48 pm #204228
  akimad

  Member

  Post count: 57

  Hi, I desactivated all the plugins (except the swift framework and wpml plugins) but the problem persists.

  August 17, 2015 at 3:19 pm #204623
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Ok can you please provide me with a login so I can check

  – Kyle

  August 17, 2015 at 3:23 pm #204625
  akimad

  Member

  Post count: 57

  This reply has been marked as private.
  August 17, 2015 at 11:21 pm #204746
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Can you create an empty page with just the gallery asset?
  I guess it could be related to the media translation of the gallery.

  -Rui

  August 18, 2015 at 12:26 am #204759
  akimad

  Member

  Post count: 57

  Hi,

  Here you can see a new page with the gallery asset and it doesn’t work too:

  http://avanzia.es/test

  August 18, 2015 at 7:58 am #204800
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Can you check if GD Image Library is enabled on your server?

  – Kyle

  August 18, 2015 at 9:00 am #204834
  akimad

  Member

  Post count: 57

  I’ve displayed the phpinfo() and yes it’s enabled.

  Attachments:

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  August 20, 2015 at 12:01 am #205601
  akimad

  Member

  Post count: 57

  Hi, any news for the problem?

  My client is getting impatient…

  Thank you for your response.

  August 20, 2015 at 11:10 pm #205979
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  I add a look again and couldn’t figure it out. Will have to forward to our head developer to check this situation.

  Let’s wait for the reply.

  -Rui

  August 21, 2015 at 1:01 pm #206162
  Swift Ideas – Ed

  Keymaster

  Post count: 15264

  Please check that gallery – likely something to do with the images. I created this test slider here and it works just fine – http://avanzia.es/test-gallery/

  – Ed

  August 21, 2015 at 2:24 pm #206202
  akimad

  Member

  Post count: 57

  The test gallery is working on Firefox but not in Chrome for me.

  But why my galleries don’t work?

  August 21, 2015 at 2:28 pm #206204
  Swift Ideas – Ed

  Keymaster

  Post count: 15264

  Getting connection timed out error on your site now?

  Check the gallery which isn’t working – ensure all the images are set correctly. Maybe try re-creating it? When I checked here on Chrome it worked 100%.

  – Ed

  August 21, 2015 at 2:39 pm #206210
  akimad

  Member

  Post count: 57

  I don’t why you have the time out. We have seen this with Kyle and the Hosting provider and now seems to work..

  I’ve created another gallery (“diseno2”) and add them into the page: http://avanzia.es/technology-user-experience/diseno/

  But it doesn’t work..

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  Posted in: Cardinal