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  Posted in: Joyn
• August 10, 2015 at 12:53 am #202180
  Nupky

  Member

  Post count: 12

  Heya,

  So I updated all my plugins two days ago, along with the wordpress update (and I think the theme update for joyn) then came back yesterday to notice that most of my website content was missing. At first I thought I had buggered up the database, but after some forum browsing I found a quick css fix for the blog posts on my home page which sort of worked (they show but are no longer aligning properly). It turns out that most of these things had their opacity turned completely off.

  
  .blog-item, .portfolio-items .portfolio-item {
      opacity: 1!important;
  }
  

  So far, I have noticed that all page height boxes with bg images and text in my single page part of the site are not showing, and that anything with an animation is not showing. After testing out switching off plugins, I noticed that only after the swift framework plugin was turned off that I got my content back. But without the framework it is just a bunch of code.

  Any help would be greatly appreciated, or at the very least a link where I can download an earlier theme and an earlier (but fitting) swift-framework plugin.

  Kind Regards,
  Rhys

  August 10, 2015 at 12:56 am #202182
  Nupky

  Member

  Post count: 12

  Oh and I just noticed that the little icons & text above my portfolio masonry are also gone (the ones that allow you to filter the content you want to see).

  And also, any embedded videos (in my case from vimeo) are also not showing anywhere on the site.

  EDIT: and also all the images in the carousel for my woo commerce page are missing and I can’t scroll to the next images. And no related products are shown.

  August 10, 2015 at 2:57 pm #202434
  David Martin – Support

  Moderator

  Post count: 20834

  Hi,

  This is not something I can replicate on my dev version. Can I ask we run through a few test items:

  1) Disable all plugins, apart from Swift Framework / WooCommerce
  2) I can see a couple of JS errors on the site, did you run the auto update or FTP upload the files?

  Let me know when this is complete, we will assist you getting the site back to normal.

  – David.

  August 10, 2015 at 3:24 pm #202447
  Nupky

  Member

  Post count: 12

  Hey,

  I tried it with all plugins disabled except for the swift framework and woo commerce. No change.

  Originally I think I may have done the updating through my wordpress site, but after it wasn’t working I re-uploaded the latest wordpress through ftp. I disabled the old swift-frameworks plugin in FTP and then re-installed through wordpress.

  Any ideas?

  Kind Regards,
  Rhys

  August 11, 2015 at 10:05 am #202666
  David Martin – Support

  Moderator

  Post count: 20834

  Hi Rhys,

  Can you privately add your FTP details? I’ll take a close look.

  – David

  August 11, 2015 at 11:33 am #202713
  Nupky

  Member

  Post count: 12

  This reply has been marked as private.
  August 11, 2015 at 2:42 pm #202784
  David Martin – Support

  Moderator

  Post count: 20834

  Hi,

  I am looking into this now, I have got your homepage back up: http://www.nupky.com/testing/

  Thanks,
  David.

  August 11, 2015 at 3:38 pm #202811
  Nupky

  Member

  Post count: 12

  David!! Thanks so very very much! What was the problem so I know for future reference?

  August 11, 2015 at 3:48 pm #202816
  David Martin – Support

  Moderator

  Post count: 20834

  There were a few errors in your wp-config.php.

  These were causing your site to not correctly display, I have commented them out.

  1) This looked to be causing your updates to fail: define('FS_METHOD','direct');
  2) There were also multiple cache references which were causing the blank site:
  //define( 'WPCACHEHOME', '/sites/nupky.com/www/testing/wp-content/plugins/wp-super-cache/' ); //Added by WP-Cache Manager
//define('W3TC_EDGE_MODE', true); // Added by W3 Total Cache

  – David.

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  Posted in: Joyn