New Landing How can we help? Cardinal Can't update to latest version

Viewing 15 posts - 1 through 15 (of 21 total)
  • Posted in: Cardinal
  • #201556
    Musicchica
    Member
    Post count: 15

    Hi, I have been trying to update the theme and have been getting various errors. I can’t login to the site every time I upload the new theme and have gone to Godaddy to reset it each time. I’ve also updated the Swift Frameworks plugin and now I am getting this error. I am on php 5.4

    Parse error: syntax error, unexpected T_PAAMAYIM_NEKUDOTAYIM in /home/content/84/9273284/html/dev/wp-content/themes/cardinal/includes/options/inc/themecheck/class.redux_themecheck.php on line 197

    #201913
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Please use an FTP to upload the new theme files, please then repeat for the plugin.

    Thanks,
    David.

    #202156
    Musicchica
    Member
    Post count: 15

    No, it’s still not working. Tried FTP and it I still get the same error. Deleted the theme. Can you updated it please?

    #202205
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You are using very old version of PHP. Please contact to hosting provider to upgrade the latest version of PHP at your hosting server.
    Thanks
    Mohammad

    #202215
    Musicchica
    Member
    Post count: 15

    Ok, I had it on 5.4 originally and then switched to 5.3 because I thought maybe that was why I was having issues with Cardinal. It’s GoDaddy. Will switch it back to 5.4 again, but that didn’t work the first time.
    Thanks!

    #202216
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Is it working now?
    Thanks
    Mohammad

    #202394
    Musicchica
    Member
    Post count: 15

    No, still not working. Went back to 5.4 and uploaded the theme via FTP and still getting a Parse error.

    #202397
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please try to select “binary” transfer mode in your FTP client settings and upload theme again. For example, in FileZilla:http://prntscr.com/2l961o.

    Thanks
    Mohammad

    #202398
    Musicchica
    Member
    Post count: 15

    This is the error after using FTP for theme and plugin.

    Parse error: syntax error, unexpected T_PAAMAYIM_NEKUDOTAYIM in /home/content/84/9273284/html/dev/wp-content/themes/cardinal/includes/options/inc/themecheck/class.redux_themecheck.php on line 197

    #202400
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me FTP login detail to check and resolve the issue.
    Thanks
    Mohammad

    #202408
    Musicchica
    Member
    Post count: 15

    Tried Binary transfer with Filezilla and it’s still giving me a parse error. Can you do it from your end?

    #202409
    Musicchica
    Member
    Post count: 15
    This reply has been marked as private.
    #202445
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You still have PHP version 5.2.17. It should be PHP verion 5.3+. You can see debug info here http://dev.drinkjinja.com/. Please contact to hosting provider to upgrade the PHP version.
    Thanks
    Mohammad

    #202450
    Musicchica
    Member
    Post count: 15

    Ok that is strange because it says I am on 5.4 See Screenshot attached. I am calling Godaddy now

    Attachments:
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    #202452
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    ok. Let us know the result.
    -Rui

Viewing 15 posts - 1 through 15 (of 21 total)

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