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  Posted in: Neighborhood
• August 6, 2015 at 6:12 pm #201546
  markmuz

  Member

  Post count: 94

  Hi guys,

  received some super support yesterday from David which got my website back on its feet after updating to the latest version of WP, the theme template and Woo commerce, BUT i’ve just checked my google analytics for hits because I”ve had an unusual amount of sales activity and I usually have around 150 hits per day but i’ve only got 8 and 12 for the last 2 days with 100% bounce rate which had me worried. I then tried to access the site and it was PAINfully slow.

  I would be so grateful for your help with looking into why this might be because its costing me sales – eek!

  Cheers

  Mark

  August 6, 2015 at 9:50 pm #201610
  markmuz

  Member

  Post count: 94

  This reply has been marked as private.
  August 6, 2015 at 11:58 pm #201626
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  Your site loaded in less than 5 seconds in the pingdom tools report.
  http://tools.pingdom.com/fpt/?testurl=http%3A%2F%2Fwww.thelevelcollective.com%2F#!/TVRVN/http://www.thelevelcollective.com/

  Notice that you have some error your analytics code, probably because of that you aren’t getting proper statistic data
  It seems that a after the script tags you have an extra a
<script>a

  https://www.dropbox.com/s/rkbhfdloyr48xm0/Screenshot%202015-08-06%2023.55.14.png?dl=0

  try to remove that a.

  -Rui

  August 7, 2015 at 9:46 am #201771
  markmuz

  Member

  Post count: 94

  This reply has been marked as private.
  August 7, 2015 at 9:57 am #201773
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  It’s not the same code check again, it has an extra a after the initial script like I said.
  https://www.dropbox.com/s/rkbhfdloyr48xm0/Screenshot%202015-08-06%2023.55.14.png?dl=0

  Copy the code again, it’s better this way.

  -Rui

  August 7, 2015 at 12:32 pm #201872
  markmuz

  Member

  Post count: 94

  My bad. Thanks – seems to be working now! Legend!

  August 7, 2015 at 12:52 pm #201884
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Thanks Rui

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  Posted in: Neighborhood