New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Parralax Not Showing

Viewing 9 posts - 1 through 9 (of 9 total)
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    Posted in: Neighborhood
  • August 6, 2015 at 10:47 am #201300
    wanderwine
    Member
    Post count: 4

    Hello,

    I’ve been trying to create a page with the parallax element (whether from swiftbuilder or as shortcode) and can’t seems to have it display. Could you help me understand if there is something I am mis-configuring ?

    Page is there : http://test.wanderwine.com/testparallax/

    There is 3 parallax element on the page. WordPress editor code is as such :

    [spb_parallax title="Test Parralax" bg_image="2151" bg_type="pattern" alt_background="none" width="1/1" el_position="first last"]
<p class="impact-text" style="text-align: center;"><em>Epic Deals, All Selected By Top Sommeliers</em></p>
[/spb_parallax] 
[spb_parallax title="Inspirational Picture," bg_image="2112" bg_type="cover" alt_background="none" width="1/1" el_position="first last"]
Because we rock French Wines, and kick ass on the selection!
[/spb_parallax] 
[spb_parallax bg_image="2030" bg_type="cover" alt_background="none" width="1/1" el_position="first last"]
Time to join, we're awesome!
[/spb_parallax]

    Many thanks in advance,
    Best,

    August 6, 2015 at 11:12 am #201320
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    What are the row height settings?

    Can you add a WP login?

    Thanks.
    David

    August 6, 2015 at 12:12 pm #201343
    wanderwine
    Member
    Post count: 4

    Hello David,

    Thanks a lot.

    Where shall the rows height be set ?

    Cheers,

    August 6, 2015 at 1:38 pm #201385
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Edit the parallax asset and PARALLAX IMAGE HEIGHT = Window Height.

    I am testing your content currently on my dev version and everything works fine, could you add a login so I can see your page setup?

    What theme version do you have?

    – David.

    August 6, 2015 at 1:49 pm #201393
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Can you provide a login so I can look into this for you?

    – Kyle

    August 12, 2015 at 10:51 am #203112
    wanderwine
    Member
    Post count: 4
    This reply has been marked as private.
    August 12, 2015 at 1:09 pm #203195
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Your wp-admin redirects back to http://test.wanderwine.com so I cannot login.

    – Let us know when that is resolved.

    Thanks.

    August 12, 2015 at 1:21 pm #203207
    wanderwine
    Member
    Post count: 4
    This reply has been marked as private.
    August 13, 2015 at 10:45 am #203574
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Now I understand why you do not see what I do, your Swift Page Builder has had it’s “Layout” options removed.

    Both your main theme and your child theme are heavily modified, did you do this or a 3rd party developer?

    Those Parallax elements need to be within a “Row”, the “Row” option is within the “Layout” page builder tab that has been removed from your site.

    Please add that back in. You also have updates available for your main parent theme.

    Thanks,
    David

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    Posted in: Neighborhood
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