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  Posted in: Neighborhood
• August 5, 2015 at 10:05 am #200861
  fixers

  Member

  Post count: 253

  Hi Guys

  Since moving our site over from development to live, one instance of revolution slider on the landing page is just not loading on a lot of peoples computers? This is the smallest image on any of the sliders on our site – so completely baffled, have gone over the settings and can’t make sense of it?

  Any idea? See attached screen shot – this is under the heading ‘what our people say ‘ about two thirds down the page.

  IT appears ok for me, but repeatedly having reports of this bug from others.

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  August 5, 2015 at 10:31 am #200873
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please activate the revolution slider plugin and let me know. Do you have revolution slider at home page?
  Thanks
  Mohammad

  August 5, 2015 at 10:35 am #200876
  fixers

  Member

  Post count: 253

  It is activated, yes we have two instances on that landing page – top and half way down as per my message above?

  August 5, 2015 at 11:39 am #200904
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  Apologize, but I’m not understanding exactly what slider.
  Is this one?
  https://www.dropbox.com/s/dx9jn36etq0simq/Screenshot%202015-08-05%2011.38.59.png?dl=0

  -Rui

  August 5, 2015 at 11:46 am #200909
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  You were using old version of slider plugin. Now i updated it so please check.
  Thanks
  Mohammad

  August 5, 2015 at 2:06 pm #200982
  fixers

  Member

  Post count: 253

  Still a problem on this page? https://fixers.travel/home/

  August 5, 2015 at 2:44 pm #201004
  David Martin – Support

  Moderator

  Post count: 20834

  Hi,

  Can you also update your WP version?

  Even if I preview that slide from with the Rev Slider options it does not load.

  Thanks,
  David.

  August 5, 2015 at 3:34 pm #201040
  fixers

  Member

  Post count: 253

  Hi David

  Its the same slider as on the landing page and it loads there?

  Have updated wordpress but this issue was present pre a new wordpress update being available.

  What else do you suggest?

  Thanks

  August 5, 2015 at 4:18 pm #201061
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please check the first slide of your reviews slider that is used here.
  Thanks
  Mohammad

  August 5, 2015 at 4:19 pm #201062
  fixers

  Member

  Post count: 253

  I dont understand?

  August 5, 2015 at 6:09 pm #201089
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please check the first slide of your reviews slider at revolution slider setting page in admin that is not working.
  Thanks
  Mohammad

  August 5, 2015 at 6:09 pm #201090
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please check the first slide of your reviews slider at revolution slider setting page in admin that is not working.
  Thanks
  Mohammad

  August 5, 2015 at 6:16 pm #201092
  fixers

  Member

  Post count: 253

  But it works on the landing page – why not on this page?

  August 6, 2015 at 4:58 am #201205
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  I have resolved it so please check.
  Thanks
  Mohammad

  August 14, 2015 at 4:57 pm #204181
  fixers

  Member

  Post count: 253

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  Posted in: Neighborhood