New Landing › How can we help? › Atelier › Quickview not displaying properly, very lengthy…

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    Posted in: Atelier
  • August 4, 2015 at 7:23 am #200427
    katethornell
    Member
    Post count: 4

    Hi there,

    I have just worked out how to turn on the Quickview button, but when i click on the quick view button on the ‘Fortune Favours the Brave’ white T-shirt on this page in the second row: http://midnightphoenix.com/shop-2/shop-mixed-rows/ it doesn’t display properly.

    Can you let me know what I have done wrong. I can’t work it out.

    Thanks

    Kate

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    August 4, 2015 at 7:51 am #200439
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    It’s showing fine to me.
    https://www.dropbox.com/s/dgdc9u1qh6o7tm6/Screenshot%202015-08-04%2007.50.24.png?dl=0

    Can you try to clear the browser cache and also try in a different browser?
    I tested in Chrome.

    -Rui

    August 4, 2015 at 8:27 am #200473
    katethornell
    Member
    Post count: 4

    It works fine for that one, I referred to the white t-shirt with the print “Fortune Favours the Brave’. Please check that one.

    Kind regards,

    Kate

    August 4, 2015 at 8:43 am #200478
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Apologize, now I can see it.

    Can you try to disable all plugins except SwiftFramework, Woocommerce and Quickview, so we can discard any possible plugin conflict?

    Let us know the result.

    -Rui

    August 11, 2015 at 5:43 am #202567
    katethornell
    Member
    Post count: 4

    As advised via email: I have disabled those but still not working.

    It seems to be an issue with it displaying swift page builder elements. The Blue Cloyd shirt that had the quickview working fine before, is now showing issues once I added a swift element.

    August 11, 2015 at 9:16 am #202635
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Just a doubt in what place exactly you inserted the Swift Page Builder element?
    Can you take a screenshot?

    -Rui

    August 14, 2015 at 12:42 am #203907
    katethornell
    Member
    Post count: 4

    Not sure what you mean by where I have inserted the Swift Page Builder Element, I just used your sample data…

    August 15, 2015 at 6:12 pm #204318
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    I changed the quickview setting on your site to show short description on the popup, as previously it was set to full, and they have this incorrectly pulling the content rather than output of the content.

    – Ed

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