New Landing How can we help? Atelier Related articles still showing despite turning them off

Viewing 13 posts - 1 through 13 (of 13 total)
  • Posted in: Atelier
  • #200384
    marketfire
    Member
    Post count: 49

    Please make sure you visit the listed Site/Page URL twice to set the cookie to bypass the splash page.

    I have been trying to turn off the related articles on all of my blog posts, and despite updating the theme settings and individual blog post settings to have them off, they still show up.

    I have turned off “Default Include Related Articles” within the default meta options in the theme settings.

    I also have also unchecked the box for “show related articles” setting within the post meta options of the blog posts themselves.

    Why in the world are the related articles still showing?

    #201030
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    I cannot see your site, it just says “error”? – let me know when you are done editing it.

    Thanks,
    David.

    #201203
    marketfire
    Member
    Post count: 49
    This reply has been marked as private.
    #201237
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I have resolved it so please check it now.
    Thanks
    Mohammad

    #201562
    marketfire
    Member
    Post count: 49

    Thank you for fixing this, but unfortunately you didn’t answer my question of why this was happening and how was it fixed. It’s important for me to know these things, as they may be relevant to future questions and support tickets.

    thanks!

    #201648
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    It was a theme issue and we will resolve it in next upgrade.
    Thanks
    Mohammad

    #201858
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Thanks for the heads up, just fixed the code in the theme for this, the priority was incorrect for the theme.

    – Ed

    #202545
    marketfire
    Member
    Post count: 49

    Glad to get this resolved, thanks for clarifying ๐Ÿ™‚

    #202579
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You most welcome ๐Ÿ™‚ .
    Thanks
    Mohammad

    #215228
    marketfire
    Member
    Post count: 49

    Can you please edit the original post to not have the example post url?

    #215633
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Done ๐Ÿ™‚

    #233556
    GRAV
    Member
    Post count: 11

    Hi I have this issue too

    #233633
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,

    @GRAV
    – This issue has been resolved. Please provide me login detail to check and resolve the issue.
    Thanks
    Mohammad

Viewing 13 posts - 1 through 13 (of 13 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register