New Landing How can we help? Atelier category image not work

Viewing 9 posts - 1 through 9 (of 9 total)
  • Posted in: Atelier
  • #200099
    c4web
    Member
    Post count: 7

    Hi, some days I can no longer load category image, by clicking on “upload / add picture” you reload the page and does not open the upload window.
    thanks Gloria

    #200102
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    It seems to be caused by a translation.
    Try to deactivate the plugins and upload again the image to the category.

    -Rui

    #200104
    c4web
    Member
    Post count: 7

    My english is very bad, sorry.
    I try thank you

    #200109
    David Martin – Support
    Moderator
    Post count: 20834

    Ok, please report back if you have any problems.

    Thanks,
    David

    #200110
    c4web
    Member
    Post count: 7

    Now Work!! thank you very much!

    #200114
    David Martin – Support
    Moderator
    Post count: 20834

    Great, thanks Rui!

    What plugin caused the conflict?

    – David.

    #200115
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Glad it’s sorted.
    -Rui

    #200117
    c4web
    Member
    Post count: 7

    Honestly, I have no idea, I just deactivated and reactivated all. Now it works, it’s weird, but it’s true!

    #200118
    David Martin – Support
    Moderator
    Post count: 20834

    Ok, Thanks.
    David.

Viewing 9 posts - 1 through 9 (of 9 total)

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