New Landing › How can we help? › Atelier › demo content wont upload more then 84%

Viewing 9 posts - 1 through 9 (of 9 total)
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    Posted in: Atelier
  • July 31, 2015 at 9:39 pm #199831
    rebelinthehouse
    Member
    Post count: 22

    Hi,

    I try to install the Atelier demo site but it get’s stuck at 84% i tried 5 times but never goes further then 84%.

    Can i upload the demo with FTP and if yes which files do i have to place where?

    Thx,

    Jan

    August 3, 2015 at 8:45 am #200018
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you provide admin credentials so I can give it a try? What demo are you trying to import?
    Use the private reply.

    -Rui

    August 3, 2015 at 8:59 am #200027
    rebelinthehouse
    Member
    Post count: 22
    This reply has been marked as private.
    August 3, 2015 at 9:11 am #200031
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    thanks.Will check

    August 3, 2015 at 10:15 am #200062
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Already imported the 100%. This can be because of the hosting speed or time limits in the script execution. I repeated the import 2 times and it reached the 100%.

    I didn’t imported colors/widgets/options to avoid override your settings.

    -Rui

    August 3, 2015 at 11:44 am #200127
    rebelinthehouse
    Member
    Post count: 22

    Hi Rui,

    I imported the colors/widgets and options but i’m afraid something went wrong…

    When i visit the site now i get a total blank page. Do i have to delete the Convoy files and if yes how?. Pls Help?

    Thx Jan

    August 3, 2015 at 11:59 am #200134
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    It seems that your server is running out of memory. You need to adjust/add you WordPress memory settings inside the wp-config.php file

    Change your WordPress memory to 128M or a maximum 256M.

    Also check the official documentation from WordPress in the link below.
    https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

    -Rui

    August 3, 2015 at 12:11 pm #200145
    rebelinthehouse
    Member
    Post count: 22

    thx now its resolved.

    August 3, 2015 at 12:18 pm #200149
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Great 🙂
    -Rui

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    Posted in: Atelier
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