ATTENTION, PLEASE READ: New topic creation is disabled, as we have moved to a new support system. Your existing topics will remain, but for all new requests you will need to use the new system. Click here to go to the new support request form.

• Back to forum

  Posted in: Dante
• July 29, 2015 at 3:36 pm #199022
  ahmadabugosh

  Member

  Post count: 8

  Hi,

  I was unable to get the lightbox working (even though I made sure it was activated on in the theme options and the check box was ticked under the gallery I chose).

  It worked temporarily for the url I sent above, but then after I updated the theme it stopped working and I can’t figure out why.

  Thanks,
  Ahmad

  July 29, 2015 at 3:42 pm #199027
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  You have an error in that page that could be breaking several things.
  It’s says that google maps was included several times.

  Not sure if you have any google maps plugin. Try to disable all plugins to discard any potential plugin conflict.

  -Rui

  July 30, 2015 at 9:38 am #199252
  ahmadabugosh

  Member

  Post count: 8

  Hi Rui,

  I tried disabling all plugins and the same problem still persists.

  Is there anything else I can try?

  Thanks

  July 30, 2015 at 11:09 am #199278
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please provide me wordpress admin login detail to check and resolve the issue.
  Thanks
  Mohammad

  July 30, 2015 at 12:11 pm #199299
  ahmadabugosh

  Member

  Post count: 8

  This reply has been marked as private.
  July 31, 2015 at 6:58 am #199566
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  I have resolved the issue so please check it now.
  Thanks
  Mohammad

  July 31, 2015 at 9:05 am #199603
  fionalu

  Member

  Post count: 45

  Hi Mohammad,

  I have experienced the same issue here, may I ask how you solved it?

  Here’s my site: http://cbwp.bitnamiapp.com/wordpress/mens-heart-rate-short-sleeve-en/

  July 31, 2015 at 10:06 am #199618
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please open to edit gallery.php file at /dante/swift-framework/page-builder/builder-shortcodes:- (edited)
  $main_slider .= "<li><a href='{$image['url']}' class='view' rel='gallery-{$gallery_id}'><img src='{$image['url']}' width='{$image['width']}' height='{$image['height']}' alt='{$image['alt']}' /></a>";
  Changed with:-

  $main_slider .= "<li><a href='{$image['url']}' class='view' data-rel='ilightbox[gallery-{$gallery_id}]'><img src='{$image['url']}' width='{$image['width']}' height='{$image['height']}' alt='{$image['alt']}' /></a>";

  Thanks
  Mohammad

  August 4, 2015 at 2:08 am #200389
  fionalu

  Member

  Post count: 45

  Dear Mohammad,

  Solved perfectly, thank you so much!

  Fiona

  August 4, 2015 at 6:59 am #200413
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  You most welcome.
  Thanks
  Mohammad

  August 16, 2015 at 8:40 am #204352
  ahmadabugosh

  Member

  Post count: 8

  Hi Mohammad,

  I updated the theme and tried to redo these changes, but it stopped working.

  Any advise on how to get it working again?

  Thanks,
  Ahmad

  August 17, 2015 at 7:11 am #204402
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  It seems any plugin conflict so please deactivate all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

  Thanks 🙂
  With Best Regards
  Mohammad

  August 17, 2015 at 8:55 am #204430
  ahmadabugosh

  Member

  Post count: 8

  This reply has been marked as private.
  August 17, 2015 at 9:56 am #204458
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  I just forward it to my colleague Mohammad so he can assist you.

  -Rui

  August 17, 2015 at 11:40 am #204514
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  I have resolved the issue so please check it now.
  Thanks
  Mohammad

• Back to forum

  Posted in: Dante