New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Portfolio page layout not working in full width

Viewing 15 posts - 1 through 15 (of 20 total)
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    Posted in: Neighborhood
  • July 27, 2015 at 4:03 pm #198194
    glassdomain
    Member
    Post count: 103

    Hi Guys,

    I don’t seem to be able to get the full width working on the portfolio pages…

    Any help would be appreciated.

    Cheers,

    Peter

    July 28, 2015 at 3:10 pm #198596
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    In the Rows select the Full Width content mode.
    https://www.dropbox.com/s/i2q6zd439m2n7gw/Screenshot%202015-07-28%2015.09.44.png?dl=0

    -Rui

    July 28, 2015 at 3:53 pm #198631
    glassdomain
    Member
    Post count: 103

    Hi Rui,

    Yes – ive tried this and it doesnt work?

    below is set to full width.

    https://glassdomain.co.uk/glass-furniture-case-studies/john-stow-house/

    July 28, 2015 at 4:07 pm #198638
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    It’s happening the same in my dev server. Will have to forward to our head developer.
    -Rui

    August 3, 2015 at 4:11 pm #200268
    glassdomain
    Member
    Post count: 103

    Hi Rui,

    Any luck here? I have also noticed something else which has changed (I think!?) since the update.

    https://glassdomain.co.uk/glass-table/

    The parallax banner doesn’t seem to align and adjust correctly when scaling the page – it definitely used to work?

    Many thanks,

    August 3, 2015 at 5:04 pm #200302
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    To resolve that, please remove the PADDING – HORIZONTAL settings. This should be 0, not 20.

    I’ll check with Rui regarding the status of the first ticket query.

    Thanks,
    David.

    August 4, 2015 at 9:01 am #200495
    glassdomain
    Member
    Post count: 103
    This reply has been marked as private.
    August 4, 2015 at 11:19 am #200567
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    No, 20% on each side. But combined with the layout it will be pushed right.

    Thanks,
    David.

    October 7, 2015 at 2:36 pm #219133
    JonE
    Member
    Post count: 7

    Hi,

    I’m having the same issue with portfolio pages (even tested it with pre-built page content which includes full width backgrounds – didn’t work).

    Has this been resolved – I see a couple of months have passed since this issue was brought up.

    I have recently bought two of your themes for a client – both of which require this functionality, so any information (even a workaround) would be most appreciated.

    Thanks
    Jon

    October 7, 2015 at 2:46 pm #219140
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi @JonE

    Do you have the latest version of the theme installed?
    What’s that Portfolio url page?

    Thanks

    -Rui

    October 13, 2015 at 11:09 am #220378
    JonE
    Member
    Post count: 7

    Hi Rui,

    I have version 3.12 however I notice you are now on v3.15. Unfortunately this is not currently downloadable from Themeforest (still downloads version 3.12).

    Does v3.15 fix the portfolio width issue?

    Unfortunately I can’t provide you with the URL as the website is in a development/staging area.

    Many thanks
    Jon

    October 13, 2015 at 11:12 am #220379
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi @JonE,

    Did you checked in Appearance-> Themes ?

    -Rui

    October 13, 2015 at 11:33 am #220388
    JonE
    Member
    Post count: 7

    Hi Rui,

    I initially tried to update the theme via wordpress but it failed to upload. I’m guessing it failed because it is in a staging area (or possibly the SSH2 password I was provided is incorrect). Therefore I downloaded the files again from themeforest to upload via FTP.

    Thanks
    Jon

    October 13, 2015 at 11:41 am #220391
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Ok great. If necessary I can provide a link to the latests, you just need to open a new ticket so I can send it to you privately.

    -Rui

    October 13, 2015 at 11:52 am #220395
    JonE
    Member
    Post count: 7
    This reply has been marked as private.
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    Posted in: Neighborhood
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