New Landing › How can we help? › Atelier › Shop Page problem

Viewing 8 posts - 1 through 8 (of 8 total)
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    Posted in: Atelier
  • July 20, 2015 at 12:54 am #195877
    nickmann
    Member
    Post count: 45

    hey guys when I got to my shop page tyypoprints.com/shop I get the error Warning: Division by zero in /customers/4/0/c/tyypoprints.com/httpd.www/wp-content/themes/atelier/woocommerce/content-product.php on line 41
    How do I fix this?

    July 20, 2015 at 11:24 am #196007
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    This seem to be some incorrect data inside one of the products.
    Can you test it also with the theme Twenty 15?

    -Rui

    July 22, 2015 at 8:48 pm #196870
    nickmann
    Member
    Post count: 45

    It seems to be incorrect data in the products. How should I go about this?

    July 22, 2015 at 11:29 pm #196885
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    This error happens when a number is divided by zero.
    This also happened with Twenty 15? It’s important this information.

    -Rui

    July 22, 2015 at 11:53 pm #196892
    nickmann
    Member
    Post count: 45

    I can’t tell with Twenty 15, there’s only the home page.

    July 23, 2015 at 12:02 am #196895
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    It exist the shop page in Twenty 15 also.
    https://www.dropbox.com/s/3me6957dgosnd0w/Screenshot%202015-07-23%2000.00.19.png?dl=0

    It’s happening the same in Twenty 15, not sure if this could be setting in Woocommerce or an issue in the products.
    It’s better to contact the support of Woocommerce, they are in better position to sort this.

    -Rui

    July 23, 2015 at 1:53 am #196911
    nickmann
    Member
    Post count: 45

    okay, I’ll hear back from woocommerce support soon. thank you.

    July 23, 2015 at 7:50 am #196936
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem

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