New Landing How can we help? Atelier WooCommerce Paypal Express

Viewing 9 posts - 1 through 9 (of 9 total)
  • Posted in: Atelier
  • #194780
    9studios
    Member
    Post count: 22

    It seems that this plugin does not work properly on my atelier website. After selecting paypal express checkout it still asks to fill the Billing Form.

    #194794
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Have you tested with Twenty Fifteen?

    – Kyle

    #195344
    9studios
    Member
    Post count: 22

    How can I testy it on Twenty Fifteen if the whole shop does not work on this theme? Had it before on Mystilo from woocommerce and was working fine

    #195484
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    What do you mean the whole shop doesn’t work? From your first post it sounded like there was only an issue with the express checkout?

    – Kyle

    #195525
    9studios
    Member
    Post count: 22
    This reply has been marked as private.
    #195526
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Twentyfifteen supports WooCommerce, so the shop should work. We just need to see if the issue is with our theme only. I’ll forward this to the developer for you

    – Kyle

    #195773
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    You will need to take this up with the plugin developer if it doesn’t work on Twenty 15 – this doesn’t look to be a theme issue.

    – Ed

    #198058
    9studios
    Member
    Post count: 22

    This is what WooCommerce told me:

    Sean (WooThemes)
    Jul 24, 23:08

    Hi Bartosz,

    It looks like the theme being used on the site is overriding how PayPal Express displays it’s buttons. However, when I switched the button style it displayed properly: http://cld.wthms.co/1aTOe/z6t45TKR

    However, if you want the button to be the other style (WooCommerce-style), then I’d suggest getting in touch with the theme developer to find out why they are overriding the default WooCommerce cart page in such that it’s not letting the PayPal Express buttons display properly.

    Sean – WooCommerceNinja
    WooThemes Support

    #198080
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @9studios

    I thought you said that it didn’t work with the Twenty 15 theme either? Did you communicate this to them?

    I just checked your site again and all it needed was some css, as they don’t style the button it seems. Added this to your custom css in the theme options for you.

    – Ed

Viewing 9 posts - 1 through 9 (of 9 total)

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