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Viewing 15 posts - 1 through 15 (of 15 total)
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    Posted in: Neighborhood
  • July 15, 2015 at 1:41 am #194650
    Slim
    Member
    Post count: 422

    Hi friends!!

    I have one situation here.
    Someone makes an order, and I do not get in the mail a notice that an order has been made.

    Hope you can help me guys!!

    Thankz;))

    July 15, 2015 at 6:40 am #194669
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please go to Woocommerce’s Settings -> Emails -> Change the “Email Sender Options” to “[email protected]”.
    Thanks
    Mohammad

    July 16, 2015 at 12:00 am #195040
    Slim
    Member
    Post count: 422
    This reply has been marked as private.
    July 16, 2015 at 12:10 am #195041
    Slim
    Member
    Post count: 422
    This reply has been marked as private.
    July 16, 2015 at 6:43 am #195088
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You need to enter email that is created within your domain. Your domain is entre.com.pt so insert email like this [email protected].
    Thanks
    Mohammad

    July 16, 2015 at 11:34 am #195177
    Slim
    Member
    Post count: 422
    This reply has been marked as private.
    July 16, 2015 at 11:58 am #195190
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Sorry I don’t understand? Is this resolved?

    – Kyle

    July 16, 2015 at 12:15 pm #195201
    Slim
    Member
    Post count: 422
    This reply has been marked as private.
    July 16, 2015 at 12:44 pm #195225
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    The orders etc will go to the admins email address

    – Kyle

    July 16, 2015 at 1:07 pm #195235
    Slim
    Member
    Post count: 422

    Okok! How can I see which admin adress which is registered ? It is that I have three different emails.

    Thankz kyle;)

    July 16, 2015 at 1:09 pm #195236
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Go to Users and check which email you have set for your account

    – Kyle

    July 16, 2015 at 2:20 pm #195270
    Slim
    Member
    Post count: 422

    Hi Kyle , I did it , but it did not work ! I make an order and do not receive the alert in the email.

    Thankz man;)

    July 16, 2015 at 2:23 pm #195274
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Please contact WooCommerce support about this issue

    – Kyle

    July 16, 2015 at 2:34 pm #195285
    Slim
    Member
    Post count: 422

    It will not help me because I have not bought a wocommerce product, but bought your theme ( neghborhood ) .

    Thankz anyway!;)

    July 16, 2015 at 2:36 pm #195288
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    WooCommerce is an open source (free) plugin, they do have support: https://wordpress.org/support/plugin/woocommerce and you need to contact them as your issue is nothing to do with the theme

    – Kyle

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    Posted in: Neighborhood
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