ATTENTION, PLEASE READ: New topic creation is disabled, as we have moved to a new support system. Your existing topics will remain, but for all new requests you will need to use the new system. Click here to go to the new support request form.

• Back to forum

  Posted in: Atelier
• July 14, 2015 at 10:24 am #194380
  luca01

  Member

  Post count: 48

  Hi,
  i have two problems with the products.
  Both the related products and the products in home page appear random.
  I select the related products but the theme doesn’t show these.
  In homepage it doesn’t work “Sort by” for the shop shortcode.
  My website is http://www.flowerssori.it
  I already installed the latest version of the theme.
  Please let me know,
  thank you!

  July 14, 2015 at 11:09 am #194402
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Hi

  the related products are automatically set by WooCommerce based on the category of the product. See: http://docs.woothemes.com/document/related-products-up-sells-and-cross-sells/

  – Kyle

  July 14, 2015 at 11:34 am #194419
  luca01

  Member

  Post count: 48

  I know that related products are automatically set by WooCommerce but in this theme i cannot choose Up-sells and Cross-sells. These appear randomly.

  For the homepage question? Why I cannot sort the items?

  July 14, 2015 at 11:41 am #194422
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Upsells and crossells working fine for me?

  Have you checked the order by option in the products asset settings

  – Kyle

• Back to forum

  Posted in: Atelier