New Landing How can we help? Atelier Why can't I add another Product Category to the Menu? 503 error when I do

Viewing 6 posts - 1 through 6 (of 6 total)
  • Posted in: Atelier
  • #194294
    jppv
    Member
    Post count: 67

    Hi,

    Whenever I try to add another Product Category to my Menu and then click Save Changes it does the save process. However when I go back and look, the Product Category I just added in the Menu is gone and my menu tick boxes “Main Menu” and “Mobile Menu” go unticked as soon as I save the money and then on my websites frontend it asks me to select a menu in apperance.
    I never had this happened before so what is going on?

    Thanks,
    Jon

    #194356
    Kyle – SUPPORT
    Moderator
    Post count: 35880
    #194547
    jppv
    Member
    Post count: 67

    Thank you,

    Unfortunately that did not help :/ is there a limit on the amount of menus allowed?

    Thanks,
    Jon

    #194684
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    For some people there is, as stated in the article. Did you try the fix? Unfortunately this is nothing to do with the theme itself so there’s only so much we can help you with

    – Kyle

    #195030
    jppv
    Member
    Post count: 67

    Hi,

    Yes I did follow the instructions, however it did not help me.
    I don’t understand how in your Theme Demo you can have so many different menu’s however, I am having trouble adding one more menu item.

    This is a serious problem for me! 🙁
    Jon

    EDIT: My hosting company was able to fix this issue, finally.
    Thanks for all of the help.
    -Jon

    #195118
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Yes it’s a server issue, not an issue with the theme. Glad they could get it sorted for you

    – Kyle

Viewing 6 posts - 1 through 6 (of 6 total)

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