New Landing › How can we help? › Atelier › product vendors

Viewing 9 posts - 1 through 9 (of 9 total)
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    Posted in: Atelier
  • July 10, 2015 at 10:22 am #193548
    skidoclothing
    Member
    Post count: 25

    I have a plugin called ‘Product Vendors’ which allowed certain users to add products to my woo commerce store. It worked really well on my old theme but when i login as a vendor there is nowhere to go to add a product. I did normally just go to http://www.nextbiglabel.com/wp-admin and it would come up with a vendor page but now when i try doing that it just goes to ‘My Account’.

    July 10, 2015 at 2:58 pm #193674
    skidoclothing
    Member
    Post count: 25
    This reply has been marked as private.
    July 13, 2015 at 1:07 pm #194114
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    When a vender logs into the WP Admin, they can add their products via Products => Add New. What do they see currently?

    Full plugin docs: http://docs.woothemes.com/document/self-management-for-vendors-in-product-vendors/

    You may want to log a support ticket over at WooThemes also as they will support their plugin.

    Thanks,
    David

    July 13, 2015 at 10:18 pm #194269
    skidoclothing
    Member
    Post count: 25

    Yes. I have had a look at the Documentation but doesn’t help. Correct, they should go to WP Admin however they go to their Account (by this i mean the account where they have there orders, addresses, as if they were an average customer)…

    July 14, 2015 at 10:52 am #194394
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Can I ask you activate the Twenty15 theme and see if this issue remains?

    Thanks,
    David.

    July 14, 2015 at 11:56 am #194429
    skidoclothing
    Member
    Post count: 25

    Yes the issue still remains but it worked on my old theme perfectly well before we changed to this. The old theme was Aloma.

    July 14, 2015 at 12:11 pm #194441
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    If the issue remains with TwentyFifteen enabled then it’s not a theme issue, please contact the plugin developer

    – Kyle

    July 17, 2015 at 12:21 pm #195596
    skidoclothing
    Member
    Post count: 25

    is there anything in the theme which doesnt let Customer user roles access /wp-admin ? and redirects them to their /myaccount ?

    July 17, 2015 at 12:24 pm #195599
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    That’s woocommerce functionality

    – Kyle

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