New Landing How can we help? Cardinal Swift Page Builder Problem

Viewing 5 posts - 1 through 5 (of 5 total)
  • Posted in: Cardinal
  • #192295
    carlottalorandi
    Member
    Post count: 74

    Hello,

    I’m having problems with the swift page builder, when I try to edit an item nothing appears, only the blackened screen.

    (see attach.)

    Thanks

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    #192304
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Can you try deactivating your plugins to see if that solves the issue?

    – Kyle

    #192305
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    That seems to be a problem from one of the WPML plugins.
    https://www.dropbox.com/s/weejkoyzg1jkeij/Screenshot%202015-07-07%2010.11.06.png?dl=0

    Try to disable them and test again, then activate one by one until figure out the problematic one.

    After that using my screenshot log a topic on the plugin support page, maybe it’s something easy to solve for them.

    -Rui

    #192312
    carlottalorandi
    Member
    Post count: 74

    I’ve installed only WPML Multilingual CMS Plugin, I tried to deactivate it and clean the cache but nothing changes.

    #192314
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Try to disable the other plugins. That error looked to be from WPML but maybe it’s from a different plugin.

    -Rui

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