New Landing › How can we help? › Atelier › Theme Option save not work with some plugins

Viewing 8 posts - 1 through 8 (of 8 total)
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    Posted in: Atelier
  • July 6, 2015 at 8:20 pm #192174
    diegobarloqui
    Member
    Post count: 25

    I installed and activated the woocommerce social plugin, but if I modify something from Theme Options I can´t save the new setup.

    I have to disactivate the plugin to save my modification, and then activate the plugin again. And everything function correctly.

    How can I do ?, to not be permanently activating and deactivating the plugin.

    July 7, 2015 at 11:11 am #192341
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you provide us admin access so that we can check if there is any visible error in the console?

    -Rui

    July 7, 2015 at 3:21 pm #192453
    diegobarloqui
    Member
    Post count: 25
    This reply has been marked as private.
    July 7, 2015 at 3:28 pm #192457
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you check again the user credentials because isn’t working for me?
    Thanks

    -Rui

    July 7, 2015 at 3:43 pm #192466
    diegobarloqui
    Member
    Post count: 25
    This reply has been marked as private.
    July 7, 2015 at 4:02 pm #192483
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Thanks I was trying to login without the store in the url.
    Well your Atelier version should be updated to the latest version.

    I found this error in the screenshot attached.
    https://www.dropbox.com/s/3djh6phrouoanl3/Screenshot%202015-07-07%2016.00.32.png?dl=0

    Try to update first to see if it still happens.

    -Rui

    July 7, 2015 at 4:10 pm #192486
    diegobarloqui
    Member
    Post count: 25

    Ok!, Rui.

    I will update and check that error. Thk.

    July 7, 2015 at 4:13 pm #192487
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Let us know.
    -Rui

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