New Landing › How can we help? › Atelier › Mobile cart slideout fades and links to cart

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    Posted in: Atelier
  • July 1, 2015 at 11:26 pm #190824
    dbrowny
    Member
    Post count: 18

    Hello,

    When i click on the mobile cart icon sometimes it fades and links me to the cart page. And sometimes it shows the slideout..

    Why is this happening? It’s not my cache or anything.
    I need this fixed asap.

    With kind regards,

    dbrowny

    July 2, 2015 at 1:43 pm #191058
    David Martin – Support
    Moderator
    Post count: 20834

    Hey!

    Could you please supply a WP login credential for us and post a link to your site or page in question for us to investigate?

    Thanks.

    July 2, 2015 at 2:55 pm #191115
    dbrowny
    Member
    Post count: 18
    This reply has been marked as private.
    July 2, 2015 at 6:50 pm #191226
    David Martin – Support
    Moderator
    Post count: 20834

    Hey,

    For me everything is working great.

    Any chance you can upload some screenshots?

    Cheers.

    July 2, 2015 at 10:44 pm #191284
    dbrowny
    Member
    Post count: 18
    This reply has been marked as private.
    July 3, 2015 at 8:22 am #191373
    David Martin – Support
    Moderator
    Post count: 20834

    Hi dbrowny,

    Thanks – I am going to investigate this now and report back.

    – David.

    July 13, 2015 at 4:06 pm #194179
    dbrowny
    Member
    Post count: 18

    Hello,

    Have you found a solution yet?

    July 13, 2015 at 6:02 pm #194234
    David Martin – Support
    Moderator
    Post count: 20834

    Hey,

    We do yes, the update is being published tonight by our lead developer. You should get the dashboard update notice, if you need to add a quick fix in the meantime you can amend a line of of JS: http://www.swiftideas.com/forums/topic/mobile-cart-crash/#post-186692.

    Thanks.

    July 14, 2015 at 12:12 am #194277
    AnusTart
    Member
    Post count: 24

    Thank you for taking care of this one.

    July 14, 2015 at 10:53 am #194395
    David Martin – Support
    Moderator
    Post count: 20834

    No problem – thanks.

    July 14, 2015 at 3:44 pm #194532
    dbrowny
    Member
    Post count: 18

    The update didn’t fix anything for me instead it even made things worse. Please check out my site again specifically the homepage, the entire layout is messed up and slideout is still fading/crashing…

    July 14, 2015 at 3:56 pm #194536
    dbrowny
    Member
    Post count: 18

    Nevermind.. I deleted the swift-framework plugin as it wouldn’t update from backoffice. After that i reinstalled the plugin through “Install Plugins” and now it updated from 1.32 to 1.4 and that fixed the problem of messed up design. I also couldn’t update the theme automatically so i manually uploaded through FTP. Maybe you should look at that, it said something like empty package.

    I still have the fading/crashing mobile cart…

    With kind regards,

    July 14, 2015 at 6:01 pm #194595
    David Martin – Support
    Moderator
    Post count: 20834

    Hi dbrowny,

    Sorry for the update troubles, we are waiting on our provider to get back us with a report on the downed service.

    In the meantime, I’ll look at your issue and resolve it as a matter of priority – I cannot login in though, /wp-admin/ is redirecting me back to the homepage?

    Thanks.

    July 14, 2015 at 6:04 pm #194597
    dbrowny
    Member
    Post count: 18
    This reply has been marked as private.
    July 14, 2015 at 6:06 pm #194598
    David Martin – Support
    Moderator
    Post count: 20834

    Thanks – that works,

    Can you privately add your FTP details?

    Thanks.

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