New Landing › How can we help? › Atelier › Reviews + Reward Points

Viewing 15 posts - 1 through 15 (of 15 total)
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    Posted in: Atelier
  • July 1, 2015 at 3:12 am #190400
    lumieredays
    Member
    Post count: 31

    Hi,

    Is it possible to only enable a customer to write a review for a product only after he has made the purchase? If so, how do we go about making that work?

    Also, I have downloaded a plugin to reward my customers for purchasing from me. However “My Account” Page right now looks a little messy, and I was wondering if it is possible to put all of the rewards-related stuff into a link at the side (just like “My Orders”) instead?

    July 1, 2015 at 7:46 am #190457
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    You’ll need to contact WooCommerce support about this

    Thanks
    Kyle

    July 1, 2015 at 4:42 pm #190704
    lumieredays
    Member
    Post count: 31

    How about the settings for the review?

    Also how do I remove the categories that appears below every product on both the shop page and the product page?

    July 2, 2015 at 7:58 am #190881
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Add this:

    .posted_in {
  display: none!important;
}

    – Kyle

    July 3, 2015 at 3:36 am #191301
    lumieredays
    Member
    Post count: 31

    Hi,

    How about the settings for the reviews as I have asked earlier?

    July 3, 2015 at 7:48 am #191349
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Like I said, you will need to contact WooCommerce support as the review functionality is solely from the plugin, not the theme. I don’t believe there is a setting to only allow customers who have bought the product to review it, but maybe you can find a plugin that does this

    – Kyle

    July 3, 2015 at 4:20 pm #191595
    lumieredays
    Member
    Post count: 31

    So you were referring to the question about the Reviews.

    Then may I ask about the Reward Points function that is showing all over My Account Page right now? I’d like them to appear on a subpage like “Address Book”, “My orders” etc that shows in the My Account page.

    I have asked the support for the plugin, but they said this is due to the theme design and I’d need to ask you guys.

    July 6, 2015 at 10:05 am #191865
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    I’m not sure if that’s within our scope of support, I’ll have to forward this to the developer

    – Kyle

    July 6, 2015 at 2:27 pm #192037
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    Can you provide a link/login to see this on your site?

    – Ed

    July 6, 2015 at 4:49 pm #192107
    lumieredays
    Member
    Post count: 31
    This reply has been marked as private.
    July 6, 2015 at 6:44 pm #192159
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    By the looks of it, the plugin adjusts the my-account page more than we can prepare for. You’ll likely want to delete /atelier/woocommerce/myaccount/my-account.php from the theme. Then it should show in a better structure.

    – Ed

    July 13, 2015 at 3:48 pm #194166
    lumieredays
    Member
    Post count: 31

    Will the appearance turn out messier? I am afraid if I were to delete it, the site will be in a mess.

    If not, how do i delete the file?

    July 13, 2015 at 3:49 pm #194168
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    It won’t use the tabs on the left, but that isn’t possible with that plugin without a large amount of modifications. You can just rename the file to my-account2.php and then revert back if you need.

    – Ed

    July 14, 2015 at 4:13 pm #194556
    lumieredays
    Member
    Post count: 31

    If that’s the case I will leave it as it is. I don’t think I’d want to risk messing up the entire site.

    Is there any way to remove the reviews feature if it is not possible to only allow reviews after a customer has made a purchase?

    July 14, 2015 at 5:01 pm #194573
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Yes, sure – see here: https://support.woothemes.com/hc/en-us/articles/203447633-How-to-Disable-Product-Reviews

    – Ed

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