ATTENTION, PLEASE READ: New topic creation is disabled, as we have moved to a new support system. Your existing topics will remain, but for all new requests you will need to use the new system. Click here to go to the new support request form.

• Back to forum

  Posted in: Neighborhood
• June 24, 2015 at 10:21 am #187845
  AndyH

  Member

  Post count: 54

  Hello,

  my checkout process in the mobile version looks very strange. You just can see the whole information if you turn the phone on the bright side.

  Also the products below the cart “You may also interested in” are much too small.

  What is the reason. Please check?

  Thank you

  June 25, 2015 at 12:53 pm #188540
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  Add the code below to your custom css option to fix the related products width.

  @media only screen and (max-width: 767px){
  body.woocommerce .has-no-sidebar ul.products li.product, body.woocommerce .has-no-sidebar .upsells.products ul.products li.product {
    width: 48%!important;
  }
  }

  Can you explain further the checkout process issue? Maybe a screenshot would help me understand.

  Thanks

  -Rui

  June 25, 2015 at 1:14 pm #188557
  AndyH

  Member

  Post count: 54

  This reply has been marked as private.
  June 25, 2015 at 1:31 pm #188576
  AndyH

  Member

  Post count: 54

  This reply has been marked as private.
  June 25, 2015 at 2:04 pm #188605
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  Can you tell me what product did you added so I can get the same “You may also interested in” products?

  I’m not aware of any issue in Blackberry.

  -Rui

  June 25, 2015 at 2:06 pm #188607
  AndyH

  Member

  Post count: 54

  This reply has been marked as private.
  June 25, 2015 at 2:17 pm #188626
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  My previous code also sorted that. Try to clear the cache in the mobile.
  This is what I’m seeing
  https://www.dropbox.com/s/m67fzyq19s1w1vl/2015-06-25%2013.16.06.png?dl=0

  -Rui

  June 25, 2015 at 5:56 pm #188737
  AndyH

  Member

  Post count: 54

  This reply has been marked as private.
  June 26, 2015 at 9:06 am #188906
  AndyH

  Member

  Post count: 54

  This reply has been marked as private.
  June 26, 2015 at 12:25 pm #189055
  AndyH

  Member

  Post count: 54

  This reply has been marked as private.
  June 29, 2015 at 11:39 am #189665
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  Can you check if you have any caching mechanism in your server?
  Check the htaccess file.

  -Rui

  July 9, 2015 at 9:11 pm #193391
  AndyH

  Member

  Post count: 54

  This reply has been marked as private.
  July 9, 2015 at 10:06 pm #193403
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  Try to add the code below to your custom css option.

  @media only screen and (max-width: 767px){
  body.woocommerce .has-no-sidebar ul.products li.product, body.woocommerce .has-no-sidebar .upsells.products ul.products li.product {
    width: 46%!important;
    min-height: 270px!important;
  }
  }

  -Rui

  September 8, 2015 at 9:24 pm #211486
  AndyH

  Member

  Post count: 54

  This reply has been marked as private.
  September 10, 2015 at 10:55 am #211931
  David Martin – Support

  Moderator

  Post count: 20834

  Hi,

  Please add this custom CSS:

  @media only screen and (max-width: 767px) {
  .review-order-wrap {
      border: none!important;
      padding: 0!important;
  }
  }

  Thanks,
  David.

• Back to forum

  Posted in: Neighborhood