New Landing How can we help? Themeforest Theme Support Dante Unable to see backend for one specific page

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  • Posted in: Dante
  • #187671
    tsimarketing
    Member
    Post count: 267

    There is one page on our website that I needed to go into to make some edits in Swift Page Builder but when I go to the backend of that page the swift page builder elements/boxes don’t show up. Even the classic text editor doesn’t show anything. I have attached a screenshot of what I see. I have already tried clearing my cache, restarting the browser, trying a different browser and it still seems to not show up. And the weird thing is it only does this for this one specific page. Do you know why this is happening? It doesn’t even shows our other revisions at the bottom.

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    #187763
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,

    Please deactivate all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s). And you are using very old version of theme so update to latest theme version.

    Thanks 🙂
    With Best Regards
    Mohammad

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