New Landing How can we help? Atelier Unable to see pictures in library

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  • Posted in: Atelier
  • #187435
    gasfe
    Member
    Post count: 13

    Hello

    I’m building my store at the moment and I’m having some issues.

    I am not able to see the pictures in the library. For some reason they are not showing up (thumbnails) but when I add them to a product or just going to the picture URL, the image is there and shows up properly. It is just in the library where they are not showing up.

    This is very important as we need to see the pictures from there in order to know which ones to add to each product.

    Please assist.

    Thanks

    #187540
    David Martin – Support
    Moderator
    Post count: 20834

    Hey,

    I am looking into this:

    1) Did you upload the images via the media uploader or did you upload the images via FTP into /wp-content/ sub folders ?

    2) You have an update available for the Swift Framework, I would suggest you update this if you can?

    Thanks,
    David.

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