New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Full width items following update?

Viewing 13 posts - 1 through 13 (of 13 total)
  • Back to forum
    Posted in: Neighborhood
  • June 19, 2015 at 1:21 pm #186311
    fixers
    Member
    Post count: 253

    Hi Guys

     

    See attached, I’ve tried the recommended advice of editing and saving the page again, but full width block is still not displaying full width.

     

    See attached.

    Attachments:
    You must be logged in to view attached files.
    June 19, 2015 at 1:36 pm #186323
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Try clearing your cache

    – Kyle

    June 19, 2015 at 1:48 pm #186329
    fixers
    Member
    Post count: 253

    Ive tried that a few times too, no change  – are you not seeing the same thing?

    June 19, 2015 at 1:51 pm #186331
    Nishant – SUPPORT
    Spectator
    Post count: 649

    Yes, I am checking it now.

    June 19, 2015 at 3:24 pm #186388
    Nishant – SUPPORT
    Spectator
    Post count: 649

    I see your theme is not updated to the latest version. Do a backup and then update your theme and check again.

    June 19, 2015 at 3:51 pm #186401
    fixers
    Member
    Post count: 253

    Ok done that, re saved page – updated page, cleared cache – still no better?

    June 19, 2015 at 4:47 pm #186440
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I placed your full width text block inside a row thinking that was that the problem, but happened the same.

    Then I found it that with the parent theme it works fine.

    You should adjust your modified files inside the child theme comparing them to the current ones and apply the necessary changes.

    https://www.dropbox.com/s/qixoo3n5br7hwtp/full-width-NH.png?dl=0

    -Rui

    June 19, 2015 at 4:58 pm #186443
    fixers
    Member
    Post count: 253
    This reply has been marked as private.
    June 19, 2015 at 5:12 pm #186446
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Yes, but we changed our files to make it possible to use full width.

    So the templates used in the child theme modification should be update according to the changes we made on them.

    Is because of this kind of situations that the child themes are not 100% bullet proof against updates.

    -Rui

    June 19, 2015 at 6:29 pm #186468
    fixers
    Member
    Post count: 253

    Hmm ok thanks Rui, Im a bit stuck then – not sure what to do next?

    June 19, 2015 at 6:36 pm #186470
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    in my opinion, it depends if you have to many modifications or not inside each file.
    These should decided file by file.

    Compare the modified file with the original file before the modifications an compare using a tool like KDIFF. You should apply those changes in the new file from the latest version and move it to the child theme replacing the current one.

    There is no other way of doing it.

    -Rui

    June 20, 2015 at 10:59 am #186558
    fixers
    Member
    Post count: 253

    Thank you Rui, Ill give this a go.

    June 20, 2015 at 11:00 am #186559
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Thanks to Rui

  • Back to forum
    Posted in: Neighborhood
Viewing 13 posts - 1 through 13 (of 13 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register