New Landing › How can we help? › Atelier › Atelier – Horizontal Line Issue

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    Posted in: Atelier
  • June 18, 2015 at 3:37 pm #185937
    copara
    Member
    Post count: 37

    Hello – please see the attached screenshots. The issues are:

    1) Horizontal line in MY ACCOUNT page

    2) Multiple horizontal line in MY WISHLIST page

    3) Product slider visible at the bottom of MY WISHLIST page

    I wanted to check if this was general issue experienced by others or is the issue coming from my side. If my side, please how can I resolve it…The horizontal lines makes it look so untidy.

     

    Many thanks

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    June 18, 2015 at 5:48 pm #186002
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    You’ve assigned your wishlist page as the shop page in WooCommerce settings, is there a reason you’ve done that? Should be a different page

    – Kyle

    June 18, 2015 at 6:18 pm #186009
    copara
    Member
    Post count: 37

    Hello – originally assigning the wishlist page to wishlist just was not working. The plugin developers said they would fix the issue in the next update, so I assigned the wishlist page to the shop page as a temporary fix. I haven’t checked to see if the developers have released a fix.

    So what about the issues with the horizontal lines. Is the issue coming from my side?

    June 18, 2015 at 7:55 pm #186039
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    You shouldn’t assign the Wishlist page has the shop. It can cause unpredictable behaviors.

    Do you have any custom css? Also try to disable all plugins except Woocommerce.

    -Rui

    June 19, 2015 at 10:02 am #186176
    copara
    Member
    Post count: 37

    Ok I will try your suggestions. Thank you. Please I have one final request. I am doing a general cleanup of my plugins (deleting the ones I don’t need), but I have forgotten which ones are required for Atelier to work.

    Please can you provide me with names of the plugins that came bundled with the theme originally or that the theme needs in order to work. I wouldn’t want to delete the important ones 🙂

    June 19, 2015 at 10:17 am #186181
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    You can see the one’s needed with the theme by going to Appearance > Install plugins 🙂

    – Kyle

    June 19, 2015 at 10:31 am #186191
    copara
    Member
    Post count: 37

    Yes I know where to find a list of my installed plugins (Appearance > Installed Plugins) – but that was not my question. I am cleaning up my plugins and my question was:

     

    Which plugins came with Atelier theme originally, what are the names of the plugins that comes with Atelier because i don’t want to delete them by mistake

    June 19, 2015 at 10:51 am #186212
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Kyle reply was correct, it’s a different thing.
    In Appearance-> Plugins it’s the the list of our recommended plugins.

    In Plugins-> it’s all your installed plugins.

    -Rui

    June 19, 2015 at 11:00 am #186219
    copara
    Member
    Post count: 37

    I don’t have the option for Appearance-> Plugins (please see screenshot)

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    June 19, 2015 at 11:11 am #186222
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    You need the parent theme active

    – Kyle

    June 19, 2015 at 11:53 am #186250
    copara
    Member
    Post count: 37

    Parent is active. doesn’t work…See screenshot.

    Rather than going back and fourth, to save time can you just copy+paste the names of the plugins or take screenshot that captures the plugins in your response…

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    June 19, 2015 at 12:01 pm #186256
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    You are right. here it is.

    https://www.dropbox.com/s/3a3szn88kn07jat/recommended_plugins.png?dl=0

    -Rui

    June 19, 2015 at 12:02 pm #186260
    copara
    Member
    Post count: 37

    Great. Thanks

    June 19, 2015 at 12:03 pm #186261
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Thanks Rui

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