New Landing › How can we help? › Atelier › Problems after update

Viewing 11 posts - 1 through 11 (of 11 total)
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    Posted in: Atelier
  • June 15, 2015 at 4:19 pm #184674
    pnitas
    Member
    Post count: 42

    Just updated to 1.50 and now i have this problem in the shop category section.

    http://www.pnitas.es/productos/ropa-exclusiva-original-series-limitadas-estampados/

    Its 12 columns full width; as in theme options is a Gallery with 4 columns.

    Can you take a look at it?

    June 15, 2015 at 4:29 pm #184681
    pnitas
    Member
    Post count: 42

    And now worst comes to worst!
    My homepage http://www.pnitas.es/ is having problems with the Shop Product section is under the main image banner.
    Please, try to take a look a.s.a.p
    Thanks.

    June 15, 2015 at 5:54 pm #184709
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you provide us the admin credentials?

    -Rui

    June 16, 2015 at 8:13 am #184878
    pnitas
    Member
    Post count: 42
    This reply has been marked as private.
    June 16, 2015 at 11:35 am #184981
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    I’m not able to replicate this issue on my demo. Can you try deactivating all of your plugins (apart from WooCommerce) to see if that fixes the issue?

    – Kyle

    June 16, 2015 at 4:02 pm #185109
    pnitas
    Member
    Post count: 42

    Hi Kyle

    I have disabled all plugins one by one and still have the problem.
    I started with it since i updated to v1.50
    I attach a picture of the problem im having
    Plase, i really need to fix this, and it seems is not a plugin problem.

    Regards.

    Attachments:
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    June 16, 2015 at 6:52 pm #185173
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    You didn’t close your <strong> tag in the product description for the first product

    Fixed this for you now

    – Kyle

    June 16, 2015 at 7:25 pm #185182
    pnitas
    Member
    Post count: 42

    Hi Kyle, thanks a lot for your help 🙂
    Anyway, how could that happen? I dont know about html, so believe me i havent touched any code :-S

    Regards!

    June 17, 2015 at 8:00 am #185290
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Maybe you copied and pasted in from the visual editor? I’m not sure but it was there

    – Kyle

    June 17, 2015 at 10:00 am #185342
    pnitas
    Member
    Post count: 42

    I dont know what happened… But its fine now.

    Thanks a lot again 🙂

    June 17, 2015 at 10:05 am #185346
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok great 🙂

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    Posted in: Atelier
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