New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Responsiveness Not Working?

Viewing 14 posts - 1 through 14 (of 14 total)
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    Posted in: Neighborhood
  • August 26, 2013 at 9:50 pm #18250
    ChrisS
    Member
    Post count: 8

    Hi. Absolutely love the theme. I’ve been having an issue with the responsiveness aspect of your theme. When “Enable Responsive” is checked on, the body content of my site only appears approximately 3/4 of the way in width. This is including the page title bar. The header, sliders, footer, and copyright section all appear at 100% and stretch the full width of the site. However, text will appear full width under these conditions. Also, if I use multiple columns, i.e: 1/4 1/4 1/4 1/4 they will also appear full width. When “Enable Responsive” is checked off, the content that was previously 3/4’s of the way across the page stretches to full length. I have not changed any CSS – it is all out-of-the-box. I have tested this on multiple computers, all with the same result. Any ideas? Sidebars are turned off, btw. If you’d like a viewable example: Chrisschilero.com

    Thanks! Great work with the theme!

    August 26, 2013 at 9:55 pm #18251
    ChrisS
    Member
    Post count: 8

    Also, just noticed the mini-header does not function properly. I have a menu set for the “Top-Bar” menu but when the user scrolls down the page, the mini-header does not display, it simply displays a blank white line. Please help.

    Thanks!

    August 28, 2013 at 12:21 pm #18574
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi!

    This does not happen on our installations, so if you need help with a specific problem on your website, I would always need to see your site live please.
    Could you tell me your website URL please? You can do so by typing it into a reply.
    If you want to send a private reply that only you and the admins can see it, please scroll down and enable the checkbox to do so.

    Also, we might need to check the backend of your website, so to speed things up, could you let me know your login details please?

    Thanks and cheers!

    August 28, 2013 at 9:16 pm #18732
    ChrisS
    Member
    Post count: 8
    This reply has been marked as private.
    September 5, 2013 at 6:21 am #20019
    ChrisS
    Member
    Post count: 8

    Melanie,

    Any updates?

    Thanks,
    Chris

    September 6, 2013 at 11:49 am #20253
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi, sorry for the delay, your reply got unnoticed 🙁
    I will have to pass this on to another support staff as I cannot find the reason for the oddities in your website. I installed the 1.3.1 version for you tho, so you have the update.

    Cheers

    September 8, 2013 at 6:25 pm #20524
    ChrisS
    Member
    Post count: 8

    Thanks,

    Please keep me posted as to the status. I would like to finish up the site so I can start promoting my business.

    Thanks,
    Chris

    September 8, 2013 at 7:19 pm #20531
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi,

    Can you try disabling the yakadanda-search plugin?

    Let me know, what you got.

    Thanks,
    laranz.

    September 8, 2013 at 8:06 pm #20539
    ChrisS
    Member
    Post count: 8

    Laranz,

    That seems to have corrected the responsiveness. Thanks! Any idea about the mini-header not displaying?

    Thanks,
    Chris

    September 8, 2013 at 8:17 pm #20540
    ChrisS
    Member
    Post count: 8

    Also,

    Just noticed that since Melanie updated me to 1.3.1 I’m now getting this error at the bottom of all my pages:
    “Parse error: syntax error, unexpected T_BOOLEAN_OR in /home4/chrissch/public_html/wp-content/themes/1.3.1/footer.php on line 216”

    Also, my shortcodes are not animating. Nor am I able to remove the top or bottom spacing from the pages.

    Please let me know what I can do to correct these issues.

    Thanks,
    Chris

    September 8, 2013 at 11:23 pm #20574
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi,

    Which mini-header you are saying?

    There is two || || in that line #216, I will let the developer know this, I edit the footer.php for you.

    and also you mean in the new version you mean the shortcodes are not animating? which shortcodes? also which elements top and bottom spaces?

    Let me know, what you got.

    Thanks,
    laranz.

    September 8, 2013 at 11:31 pm #20577
    ChrisS
    Member
    Post count: 8

    The mini-header meaning the header on the top of the page with my logo and the main menu that usually follows down the page as you scroll down. I have the option checked in “theme-options” but it is not working on my site.

    As far as the short codes and top and bottom spaces not working that seems to have corrected itself when you fixed the syntax error.

    If you could get this mini-header all sorted for me that would be great!

    Thanks again for your patience and assistance.

    Thanks,
    Chris

    September 8, 2013 at 11:42 pm #20582
    ChrisS
    Member
    Post count: 8

    Actually, I just noticed it was working but I wasn’t seeing it because I was logged into as a WordPress admin! LOL. Sorry about that, seems to be working fine.

    Thanks so much for your help. Love this theme. Everything is incredible!

    Thanks,
    Chris

    September 9, 2013 at 12:24 am #20590
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi Chris,

    Thanks for the kind words 🙂

    Let me know if you have any other questions.

    Thanks,
    laranz.

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    Posted in: Neighborhood
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