New Landing › How can we help? › Themeforest Theme Support › Dante › Problem with website when migrating to new domain

Viewing 9 posts - 1 through 9 (of 9 total)
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    Posted in: Dante
  • June 8, 2015 at 3:16 pm #182456
    solidsn2004
    Member
    Post count: 208

    Hi,

    I am having an issue with my website and I am trying to figure out what causes it. I have never had a similar issue before and I wanted to double check with you its not the theme that causes it.

    Basically I had started working on a website on a testing domain I have (www.iadtesting.it) and I have moved it to the new domain (www.italaw.it).

    I am now having some issues when trying to delete the website from the testing domain as the database connection breaks and I can’t see the website on the new domain.

    If I do a check on the console on my browser I am seeing this message:

    “Font from origin ‘http://www.iadtesting.it’ has been blocked from loading by Cross-Origin Resource Sharing policy: No ‘Access-Control-Allow-Origin’ header is present on the requested resource. Origin ‘http://italaw.it’ is therefore not allowed access.”

    Do you guys have any idea what causes this?

    I never had any issue before when transferring websites and it seems like this problem appears when trying to transfer dante theme. I am doing the same procedure to transfer the website as every other time.

    Looking forward to your thoughts.

    Thanks in advance.

    June 8, 2015 at 3:29 pm #182467
    Nishant – SUPPORT
    Spectator
    Post count: 649

    Haven’t you created a new database for your domain http://www.italaw.it and imported the old database of http://www.iadtesting.it into it?

    June 8, 2015 at 3:30 pm #182468
    solidsn2004
    Member
    Post count: 208

    Yes this is exactly what I am doing for every site!

    June 8, 2015 at 3:36 pm #182474
    Nishant – SUPPORT
    Spectator
    Post count: 649

    Doesn’t look like a theme issue. Have you contacted your hosting regarding this?

    June 8, 2015 at 3:37 pm #182475
    solidsn2004
    Member
    Post count: 208

    I have but I am still waiting for an answer.

    I just wanted to double check with you guys at the same time in case it was a theme issue.

    I guess I’ll wait for their answer first.

    Thanks for your answer

    June 8, 2015 at 3:41 pm #182481
    Nishant – SUPPORT
    Spectator
    Post count: 649

    Yes, let us know what your hosting company says. We are also eager to know this. 🙂

    June 8, 2015 at 3:43 pm #182482
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    That’s cause because the domains are different. You should stick with the same domain name with or without www

    Go to Settings-> General settings and check the WordPress Address and Site Address fields. They should have the same value.

    Hope it helps.

    -Rui

    June 8, 2015 at 5:18 pm #182526
    solidsn2004
    Member
    Post count: 208

    Hi Rui,

    Thanks for the suggestion.
    It wasn’t really the www part but I think I might have mis-typed something in the database while I was copying it to the new server.

    I did the copying procedure again and now it works fine!

    Thanks for your time!

    June 8, 2015 at 5:25 pm #182530
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Glad it’s sorted.
    -Rui

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