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  Posted in: Dante
• June 5, 2015 at 10:52 pm #181934
  ritmomundo

  Member

  Post count: 49

  just updated my theme version and the quality counter doesnt work its laid out wrong and the text above looks different. Please help

  June 6, 2015 at 10:43 pm #181997
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  Can you try to clear your cache?
  It seems fine to me.

  If you are still seeing it after clearing the cache, take a screenshot of that area with the marked issue.

  -Rui

  June 8, 2015 at 5:50 pm #182548
  ritmomundo

  Member

  Post count: 49

  thanks for the reply! that worked. A couple more issues. The text doesn’t seem to show up the same. it looks so small and looks like plain text now. and only on our gallery page, we have this stretched out footer.

  Thanks!

  Kris

  Attachments:

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  June 9, 2015 at 8:17 am #182658
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please use this custom css code:-

  .product-short{
  font-size:15px !important;
  }
   div.textwidget div.row div.spb_content_element.col-sm-4.column_container{
  width:100% !important;
  }
  

  Thanks
  Mohammad

  June 9, 2015 at 5:59 pm #182946
  ritmomundo

  Member

  Post count: 49

  THANK YOU! That worked

  Kris

  June 9, 2015 at 6:38 pm #182965
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  You most welcome.
  Thanks
  Mohammad

  July 27, 2015 at 10:54 pm #198318
  ritmomundo

  Member

  Post count: 49

  Hello again,

  I am having the same issue with the footer on gallery page as the screenshot above indicates. The previous css that was added before has no effect anymore.

  Also, on the single product pages the text int being contained anymore.

  I am going to downgrade the version while we figure this out

  Please help thanks,

  Kris

  July 27, 2015 at 11:53 pm #198332
  Swift Ideas – Ed

  Keymaster

  Post count: 15264

  Everything looks fine to me, can you confirm with links/screenshots?

  – Ed

  July 28, 2015 at 1:38 am #198352
  ritmomundo

  Member

  Post count: 49

  Ed,

  It looks okay because i downgraded back to the last version. Tomorrow morning PST I will upgrade again and send over some screen shots. Please bare with me.

  appreciate your help!

  -Kris

  July 28, 2015 at 6:31 am #198391
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  We will wait for screenshots.
  Thanks
  Mohammad

  July 29, 2015 at 6:09 pm #199082
  ritmomundo

  Member

  Post count: 49

  Hello Everyone,

  I updated to version 3.03 and took these screen shots.

  The footer widget isn’t sitting properly and and it’s like that on the 404 page as well

  The text on every single product page isn’t being contained either. I am back to the previous version so that the site does not show up convoluted

  Thank you all in advance for your help and assertiveness.

  Kris

  Attachments:

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  July 30, 2015 at 8:00 am #199207
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  I checked many times and seems perfect all things. Please check after clear the browser cache or you can check with another machine.
  Thanks
  Mohammad

  August 4, 2015 at 9:36 pm #200794
  ritmomundo

  Member

  Post count: 49

  Mohammad,

  Everything looks fine because I am still running the last version. I can’t update to 3.03 because of the issues listed above.

  Thank you,

  Kris

  August 5, 2015 at 9:06 am #200843
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  I need to check the issue to find any solution. So update your website.
  Thanks
  Mohammad

  August 12, 2015 at 7:26 pm #203414
  ritmomundo

  Member

  Post count: 49

  Hello Mohammad,

  I will update now.I have attached a screen shot that helps one of the issues.

  Thank you,

  Kris

  Attachments:

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  Posted in: Dante