New Landing › How can we help? › Atelier › Account Issues

Viewing 6 posts - 1 through 6 (of 6 total)
  • Back to forum
    Posted in: Atelier
  • June 4, 2015 at 4:25 pm #181509
    serieux
    Member
    Post count: 112

    Hi,

    I’m having a little trouble with the My Account section of the theme.

    I’m not exactly sure how to set up the end points for the my account section. Please have a look at editing details and viewing order, neither work. How do i fix this?

    Can you please have a look

    Thanks

    June 5, 2015 at 9:58 am #181715
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    After changing those settings it’s always advised to re-save the permalinks.
    Just to the Settings-> Permalinks and save again.

    Also try it with the default WordPress theme.

    Provide us admin credentials in case this don’t work.

    -Rui

    June 8, 2015 at 7:42 am #182222
    serieux
    Member
    Post count: 112
    This reply has been marked as private.
    June 9, 2015 at 10:29 am #182715
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I disabled all plugins except Woocommerce and SwiftFramework and the links in My account worked fine.

    Do the same thing I did and try to enable several at each time to find out the problematic one.

    -Rui

    June 9, 2015 at 11:05 am #182743
    serieux
    Member
    Post count: 112

    Hi Rui,

    It looks like The plugin that is causing the issue is ‘yoats SEO’

    But I don’t understand how this could be since I’m sure a lot of users of the Atelier theme use Yoats as their SEO.

    Any ideas?

    June 9, 2015 at 11:16 am #182751
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    It could be because of the options of the plugin or together with another plugin it creates a conflict.

    Try to enable just YOAST + WOOCOMMERCE + SWIFTFRAMEWORK

    To see if the error persists. If so should be something in the plugin settings and permalink settings.

    -Rui

  • Back to forum
    Posted in: Atelier
Viewing 6 posts - 1 through 6 (of 6 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register