New Landing How can we help? Themeforest Theme Support Clique Portfolio tags do not work

Viewing 15 posts - 1 through 15 (of 15 total)
  • Posted in: Clique
  • #1808
    instantdecisif
    Member
    Post count: 13

    Hi there!

    I am still building the website for a music group, to go live in May. We are using portfolios for several different type of contents: biographies, concerts and projects.

    For each portfolio we assign a list of tags. When opening a portfolio and clicking on one of its tags, we should get a page result with all portfolio (and posts) related to the same tag. But it doesn’t work, as if there wasn’t any portfolio (or post) related to this tag.

    You can try out with this portfolio as an example:

    http://www.lucilin.lu/v2/tag/donnacha-dennehy/

    Thanks in advance for your help.

    Pierre

    #1888
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi Pierre,

    Do you have any plugins installed? This works fine on our demo.

    – Ed

    #1897
    instantdecisif
    Member
    Post count: 13

    Hi Ed,
    yes I have plugins installed. It sounds very difficult to me not to have any plugin installed. You even recommend to install some plugins like Contact Form 7 or WP Super Cache.

    Here is the list of installed plugins:
    Add From Server
    Akismet
    Contact Form 7
    Duplicate Post
    Enable Media Replace
    EsAudioPlayer
    No Future Posts
    Page Links To
    Polylang
    Post Types Order
    Smart Passworded Pages
    TablePress
    TablePress Extension: Row Filtering
    Widgetize pages Light
    WordPress Backup to Dropbox
    WP Super Cache
    WP Video Lightbox

    Can you help?

    Regards,

    Pierre

    #2159
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi Pierre,

    The disabling of plugins is just to try and narrow down the issue, once we find it then it’s easier to solve 🙂

    As I said, it works perfectly on our side, so it must be something in regards to your setup.

    In regards to the ticket you had on the other site, please email me regarding that, as we had to redirect all traffic to this new site.

    – Ed

    #2419
    instantdecisif
    Member
    Post count: 13

    Hi Ed,

    I have disabled all plugins and it still doesn’t work.
    What can we do now?
    Which piece of code of the Clique theme is used to show the posts per tags that are used in portfolios?

    Thanks and regards,

    Pierre

    #2421
    instantdecisif
    Member
    Post count: 13

    One more point: the tags for post are working.
    Example: http://www.lucilin.lu/v2/tag/diapason/
    But the ones for the portfolios (which are custom posts I presume) are not working:
    Example: http://www.lucilin.lu/v2/tag/violon/

    Pierre

    #2723
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    The archive.php shows the tag archive.

    Not sure why it’s not working for you, as I said it’s fine here. Try this plugin? http://wordpress.org/extend/plugins/custom-post-type-archives/

    – Ed

    #2784
    instantdecisif
    Member
    Post count: 13

    Hi Ed,
    thanks.
    I’ve installed, activated and tested the plugin, it doesn’t help.
    I know that it works fine on your demo.
    May you please give me or help me locate the code that controls it?
    I will go to the blank clean code of your theme, copy the code and put it back to my site.
    Thanks and regards,
    Pierre

    #3029
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi Pierre,

    The code for the page is archive.php, and functions.php adds the support for the custom post type archives.

    – Ed

    #3295
    instantdecisif
    Member
    Post count: 13

    Hi Ed,

    this is not very helpful.
    I was expecting some more precise info, with the exact code.
    I had then to re-install the site on a new folder of the server, and now, the portfolio tags are working.
    But I lost a functionality that you installed with a previous admin login. This was done through the ticket #1230 called “Multiple filtered portfolios”.
    The problem is that:
    1- I cannot access the details of this ticket anymore
    2- you never gave me the corrective code that helped solve this ticket.

    Could you then please provide me with the code that enable to show only the child categories of a parent portfolio category that is selected for a given portfolio page?

    Thanks and regards,

    Pierre

    #3498
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi Pierre,

    Apologies, I assumed you’d wanted to replace the files.

    Can you provide me a link again so that I can check and hopefully remember what I provided before?

    Thanks,

    – Ed

    #4548
    instantdecisif
    Member
    Post count: 13

    Hi Ed,
    I’ve sent you login details in an email with subject “http://support.swiftideas.net/forums/topic/portfolio-tags-do-not-work/”

    Regards,

    Pierre

    #4576
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi Pierre,

    Can you show me the page where the filter options are showing, and what shouldn’t be showing in that list?

    Thanks,

    – Ed

    #4580
    instantdecisif
    Member
    Post count: 13

    What do you mean?

    The point of this ticket is that I have portfolios which have tags. But when searching for these tags, the archive page does not show these portfolios.

    Example of portfolio with tags:
    http://www.lucilin.lu/v2/?portfolio=olivier-sliepen

    Example of tag archive page where this portfolio should be listed, but isn’t:
    http://www.lucilin.lu/v2/tag/olivier-sliepen/

    Is the problem clear?
    A lot has been written already within this ticket.

    Thanks in advance for your help.

    Pierre

    #4750
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi Pierre,

    My confusion is because we moved from the tags issue, to re-doing the previous change I made for you with the filters? It seems you have reverted back to the old code, when I was going to go in and make the same change for you to the filters.

    I can’t remember what that change was, which was why I was asking for an example of what was wrong so that I could see.

    – Ed

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