New Landing › How can we help? › Atelier › Mobile menu not working

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    Posted in: Atelier
  • June 1, 2015 at 1:44 pm #180289
    bnyland
    Member
    Post count: 11

    I spent last week recreating my site in the Atelier theme: http://www.spencergrace.com. I love it! I’m down to just a few small issues, then I’ll be ready to announce the new site to my clients.

    This is a big one, and I just can’t figure it out. One-page navigation works great on desktop, but on my iPhone and iPad, the links in the menu don’t function. What am I doing wrong?

    Also, my site performance is painfully slow. I believe that is a problem with my hosting service — not a function of the theme. Would you agree?

    June 2, 2015 at 3:22 pm #180743
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    In those kind of links you will have to place the full url.
    Probably from your hosting, check our demos speed.

    -Rui

    June 2, 2015 at 8:27 pm #180889
    bnyland
    Member
    Post count: 11

    I tried full links and still no success.

    Do I not have the right format? This is how I entered the link for the first anchored row on my home page: http://www.spencergrace.com/home/#Services

    June 3, 2015 at 10:14 am #181039
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Can you provide admin access so I can give an further look.
    Use the private reply.

    -Rui

    June 3, 2015 at 4:25 pm #181176
    bnyland
    Member
    Post count: 11
    This reply has been marked as private.
    June 4, 2015 at 2:23 am #181264
    bnyland
    Member
    Post count: 11
    This reply has been marked as private.
    June 4, 2015 at 5:28 pm #181550
    bnyland
    Member
    Post count: 11

    Rui, have you made any headway on this issue with the mobile menu? The rest of my site is all good, and now living on a speedier host. I’m eager to announce the new site to my clients, but need to resolve this problem first. I look forward to your answer. Thank you!

    June 5, 2015 at 11:31 am #181752
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I tough that was something with the swiftFramework plugin because you had an olders version. So I update it to the last and still the same.

    Will need to check this with our head developer.

    -Rui

    June 8, 2015 at 11:15 pm #182583
    bnyland
    Member
    Post count: 11

    Any word from the head developer? I really do need to announce this website this week. If we can’t make the menu work as-is, is there some work-around or alternative option I can choose that will display correctly on mobile devices?

    June 8, 2015 at 11:43 pm #182586
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Apologize, he didn’t said anything because somehow I didn’t assigned it to him.
    It’s assigned now.

    -Rui

    June 9, 2015 at 1:47 pm #182838
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Looking now – sorry for the delay.

    – Ed

    June 9, 2015 at 3:29 pm #182903
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    All sorted on your site, and fixed for the next update.

    – Ed

    June 9, 2015 at 3:32 pm #182905
    bnyland
    Member
    Post count: 11

    Thank you!

    June 9, 2015 at 4:47 pm #182934
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Thanks Ed.
    Apologize once again for not assigned it correctly to Ed.

    -Rui

    June 13, 2016 at 4:04 pm #274317
    danielgandolfi
    Member
    Post count: 4

    Hi there

    Im having the same problem, with actual version.

    http://www.sapatosconfortaveis.com.br

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    Posted in: Atelier
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