New Landing › How can we help? › Atelier › Swift-framework and wp-admin

Viewing 15 posts - 1 through 15 (of 16 total)
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    Posted in: Atelier
  • May 31, 2015 at 12:17 pm #179963
    ErikKelderman
    Member
    Post count: 7

    I can only access my WP-Admin pagen when I rename the swift-framwork plugin. Because of this irregularity I am nog able to change the home page with the Swift Page builder.
    Could you check?
    Thanks.

    Erik Kelderman

    June 1, 2015 at 11:02 am #180214
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can’t access your admin. Will need FTP credentials to be able to get in.
    Use the private reply.

    -Rui

    June 4, 2015 at 8:50 pm #181628
    ErikKelderman
    Member
    Post count: 7
    This reply has been marked as private.
    June 5, 2015 at 10:38 am #181724
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Didn’t get any email, I didn’t provide you my email 🙂

    Can you check with the hosting support if they can send the error logs, also the admin area seems too slow.

    I’m trying to figure it out.

    -Rui

    June 5, 2015 at 11:17 am #181747
    ErikKelderman
    Member
    Post count: 7
    This reply has been marked as private.
    June 5, 2015 at 11:23 am #181748
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Can you attach them here in a zip file?
    That links asks for your cPanel credentials.

    -Rui

    June 5, 2015 at 12:29 pm #181774
    ErikKelderman
    Member
    Post count: 7
    This reply has been marked as private.
    June 5, 2015 at 10:13 pm #181933
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    This file you sent me is the access log, it monitors the requests that are made to the server but it don’t store the errors.

    You have a specific file just for the errors, usually called error_log
    Can you check again. thanks

    -Rui

    June 8, 2015 at 8:17 am #182240
    ErikKelderman
    Member
    Post count: 7
    This reply has been marked as private.
    June 8, 2015 at 10:19 am #182286
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Ok. Glad it’s sorted.
    -Rui

    June 11, 2015 at 8:45 pm #183790
    ErikKelderman
    Member
    Post count: 7
    This reply has been marked as private.
    June 12, 2015 at 4:34 pm #184090
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I’m getting a white page in the admin area. It seems memory problems.
    Can you check your WP memory settings inside the wp-config.php ?

    -Rui

    July 7, 2015 at 6:59 am #192226
    ErikKelderman
    Member
    Post count: 7
    This reply has been marked as private.
    July 7, 2015 at 10:52 am #192328
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    The attachment wasn’t uploaded.

    You need to adjust/add you WordPress memory settings inside the wp-config.php file

    Change your WordPress memory to 128M or a maximum 256M.
    Also check the official documentation from WordPress in the link below.
    https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

    -Rui

    July 7, 2015 at 11:55 am #192365
    ErikKelderman
    Member
    Post count: 7
    This reply has been marked as private.
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