ATTENTION, PLEASE READ: New topic creation is disabled, as we have moved to a new support system. Your existing topics will remain, but for all new requests you will need to use the new system. Click here to go to the new support request form.

• Back to forum

  Posted in: Neighborhood
• May 26, 2015 at 10:55 am #178415
  mattiasberglund

  Member

  Post count: 7

  Hi!

  Have problems with the carousel for product images. When you click forward other images, scrolling the past two pieces thus never shown to the visitor. The problem seems to be that the scrolls forward 720 pixels, which is too much and should be 560 pixels instead.

  Have been looking but can not find where to control this setting.

  May 26, 2015 at 12:13 pm #178454
  Nishant – SUPPORT

  Spectator

  Post count: 649

  Hello mattiasberglund,

  Can you please post a screenshot explaining your issue?

  May 26, 2015 at 12:13 pm #178455
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Hi

  It seems fine to me, when I click the next arrow it goes to the next image, I am not experiencing any ‘skipping’ of images

  – Kyle

  May 26, 2015 at 12:14 pm #178456
  mattiasberglund

  Member

  Post count: 7

  This reply has been marked as private.
  May 26, 2015 at 12:23 pm #178458
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Yeah works fine

  May 26, 2015 at 12:32 pm #178460
  mattiasberglund

  Member

  Post count: 7

  This reply has been marked as private.
  May 26, 2015 at 12:33 pm #178461
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  What do you mean click down? There is no down arrow

  – Kyle

  May 26, 2015 at 3:45 pm #178549
  mattiasberglund

  Member

  Post count: 7

  This reply has been marked as private.
  May 26, 2015 at 6:28 pm #178601
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Have you got any custom css?

  – Kyle

  May 27, 2015 at 9:08 am #178719
  mattiasberglund

  Member

  Post count: 7

  This reply has been marked as private.
  May 29, 2015 at 8:19 am #179459
  mattiasberglund

  Member

  Post count: 7

  This reply has been marked as private.
  May 29, 2015 at 11:51 am #179586
  Nishant – SUPPORT

  Spectator

  Post count: 649

  Hello mattiasberglund,

  Looking into this for you.

  Regards,
  Nishant
  SwiftIdeas Customer Support Team

  June 3, 2015 at 8:38 am #181007
  mattiasberglund

  Member

  Post count: 7

  This reply has been marked as private.
  June 4, 2015 at 12:39 pm #181417
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  Will forward to my colleague so he can reply.

  -Rui

  June 4, 2015 at 1:06 pm #181427
  Swift Ideas – Ed

  Keymaster

  Post count: 15264

  Hi @mattiasberglund

  Sorry for the delay. Unfortunately Flexslider falls short in this department, and we’ve have numerous issues with the thumbnails. We are prepping the v3.0 update at the moment, and we are moving to using a new slider which is far superior.

  We’re hoping to have this ready in a week or 2. I’m happy to send over a build sooner if you need it though.

  – Ed

• Back to forum

  Posted in: Neighborhood