New Landing How can we help? Themeforest Theme Support Neighborhood Neighborhood SSL issue at Checkout

Viewing 15 posts - 1 through 15 (of 20 total)
  • #178016
    dub
    Member
    Post count: 33

    Hi,

    I recently installed an SSL certificate and managed to get SSL working at the checkout with the Neighborhood theme. However after installing the child theme I am now receiving ‘mixed content’ errors in google chrome. I have tried using the wordpress https plugin with no success. Could you please provide some advice on how to tackle this issue.

    Thanks

    JD

    #178020
    dub
    Member
    Post count: 33
    This reply has been marked as private.
    #178023
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please make sure that you installed WordPress HTTPS plugin to make your website HTTP to HTTPS.
    Thanks
    Mohammad

    #178049
    dub
    Member
    Post count: 33
    This reply has been marked as private.
    #178051
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Do you face HTTPS issue at checkout page only?
    Thanks
    Mohammad

    #178053
    dub
    Member
    Post count: 33

    Other pages also, however I’m just trying to solve the checkout page at the moment.

    I have provided my login details if you need to have a look.

    Thanks Mohammad.

    #178061
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    My colleague will assist you shortly.
    Thanks
    Mohammad

    #179365
    dub
    Member
    Post count: 33

    Hi Mohammad,

    I’m still unable to resolve this issue? Any suggestions?

    #179373
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Developer of theme will assist you shortly.
    Thanks
    Mohammad

    #179451
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    The only ones you need to worry about are the ones that are loading content, i.e. your asset background images.

    Please try uploading these images again in the theme options – they should notice the HTTPS plugin and upload as secure linked images this time round.

    – Ed

    #179495
    dub
    Member
    Post count: 33
    This reply has been marked as private.
    #179510
    Nishant – SUPPORT
    Spectator
    Post count: 649

    Hello dub,

    Please try this plugin out and let us know.

    https://wordpress.org/plugins/wp-force-https/

    Regards,
    Nishant
    SwiftIdeas Customer Support Team

    #179529
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    The problem is in your General settings. You should change the protocol to https.
    https://www.dropbox.com/s/tieoirpdqi1iuvx/https_config.png?dl=0

    -Rui

    #186847
    dub
    Member
    Post count: 33
    This reply has been marked as private.
    #186850
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,

    Can you please upload this asset background image again? It will resolve this issue.

    Thanks

    Mohammad

Viewing 15 posts - 1 through 15 (of 20 total)

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